Oracle EBS Order to Cash Systems Specialist

PLEASE NOTE: WE ARE NOT ACCEPTING ANY 3RD PARTY SOLICITATIONS. ANY SUCH INQUIRIES WILL NOT BE CONSIDERED OR RECEIVE A RESPONSE. WE CAN ONLY WORK WITH DIRECT APPLICANTS WHO ARE AUTHORIZED TO WORK IN THE US WITHOUT SPONSORSHIP. THIS IS AN ON-SITE ROLE FOR LOCAL CANDIDATES ONLY.

SOFT's client located in Streetsboro, OH (Hybrid) is looking for a Oracle EBS Order to Cash Systems Specialist for a long term contract assignment.

This role will be responsible for maintaining, optimizing, and enhancing all systems and business processes related to the complete order-to-cash cycle, from initial customer order through final payment collection. Key Responsibilities Oracle EBS Order to Cash Management

• Administer and maintain Oracle EBS Order Management, Advanced Pricing, Accounts Receivable, and related modules

• Configure and customize order processing workflows, pricing rules, and credit management

• Manage customer master data, payment terms, and billing configurations

• Implement and maintain integrations between Oracle EBS and external systems

• Perform system upgrades, patches, and performance optimization

• Experience working on label printing applications like Cipher or loftware. Business Process Optimization

• Analyze and improve order-to-cash business processes for efficiency and accuracy

• Collaborate with Sales, Customer Service, and Finance teams to streamline workflows

• Develop and maintain standard operating procedures and user documentation

• Train end-users on system functionality and best practices

• Lead process improvement initiatives and change management efforts Technical Support & Troubleshooting

• Provide tier 2/3 technical support for order processing, invoicing, and collections

• Investigate and resolve system issues, data discrepancies, and integration problems

• Monitor system performance and implement preventive maintenance

• Coordinate with vendors and Oracle support for complex technical issues Reporting & Analytics

• Design and maintain reports and dashboards for order-to-cash metrics

• Develop custom reports using Oracle reporting tools and SQL

• Support month-end, quarter-end, and year-end closing processes

• Analyze data to identify trends, bottlenecks, and improvement opportunities

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, or related field

• 5+ years of hands-on experience with Oracle EBS Order Management and Accounts Receivable modules

• Strong understanding of order-to-cash business processes and best practices

• Proficiency in Oracle EBS configuration, customization, and administration

• Experience with SQL, PL/SQL, and Oracle database management

• Knowledge of Oracle reporting tools (Oracle Reports, BI Publisher, OTBI)

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills • Ability to work independently and manage multiple priorities

• Experience with Cleo EDI or similar EDI platforms — given your current environment Preferred Qualifications

• Oracle EBS certification in Order Management or Accounts Receivable

• Experience with Oracle EBS R12 or Oracle Cloud applications

• Knowledge of EDI, API integrations, and middleware platforms

• Experience with credit management and collections processes

• Familiarity with SOX compliance and financial controls

• Project management experience and methodologies (Agile, PMBOK)

• Experience in manufacturing, distribution, or similar industry

• Experience with Netstock or similar demand planning tools. Technical Skills

• Oracle EBS (R12 or Cloud) - Order Management, Advanced Pricing, Accounts Receivable, Inventory

• Warehouse Management System (WMS) experience is prefered.

• Oracle Database administration and performance tuning

• SQL, PL/SQL development and optimization

• Oracle Forms, Reports, and Workflow Builder

• Oracle BI Publisher, OTBI, or Oracle Analytics Cloud

• Integration technologies (Oracle Integration Cloud, SOA, APIs)

• Data analysis tools (Excel, SQL Developer, Toad)

• Experience trouble shooting EDI Transactions.