Patient Account Representative

Patient Account Representative

At Ernest Health, we provide specialized medical and rehabilitative services to our patients through our rehabilitation and long-term acute care hospitals. We treat patients who often are recovering from disabilities caused by injuries or illnesses, or from chronic or complex medical conditions.

We strive to attract, retain, develop, and empower our employees, supporting them in their professional growth with career advancement opportunities and a path to success within our organization.

We are seeking a Patient Account Representative to join our Billing Office team!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees' work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through "My Ernest Journey" and through our Engagement Survey, where our approach is "You Spoke, We Listened". These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

• PPO and High Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Qualifications

• High School diploma or equivalent.
• 2 years healthcare experience preferred. OR any equivalent combination of education and experience.
• Experience working in Microsoft Excel and MS Office products.

Additional Qualifications/Skills:

• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Basic math skills and ability to work with numbers quickly and accurately.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Demonstrates ability to appropriately resolve and escalate issues.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for Commercial and Government Accounts Receivables (AR) billing and follow up for both all payers. This individual serves as facility representative in communication with patient and insurance companies concerning facility charges. Integrates the hospital's mission and "Guiding Principles" into daily practice.