Account Manager - Pricing Specialist

We are seeking an experienced Account Manager - Pricing Specialist to support and manage key corporate accounts for a growing logistics and freight forwarding organization. This role will serve as a primary point of contact for assigned customers while also taking ownership of complex freight pricing, quotations, carrier negotiations, and customized transportation solutions.

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

The ideal candidate will have hands-on experience pricing multimodal freight shipments involving multiple carriers and transportation providers . This includes coordinating rates across different stages of a shipment, such as pickup, transfer, air or ocean transportation, destination clearance, and final delivery.

This is a permanent, onsite position based in Lake Worth, FL , offering a Monday-Friday, 9:00 AM-5:00 PM schedule.

Essential Responsibilities

• Serve as the primary point of contact for assigned corporate accounts and act as an escalation resource for customer service and operational issues.
• Manage customer requests for special projects, expedited shipments, and customized freight solutions.
• Develop and provide accurate ad hoc pricing and freight quotations for complex, multimodal shipments with minimal supervision.
• Build complete freight rates by coordinating pricing across multiple carriers, transportation providers, freight partners, and global agents.
• Obtain, evaluate, and negotiate rates and capacity with carriers and transportation partners.
• Coordinate with Operations, Customer Service, and account leadership to ensure customer requirements are met and shipments move successfully.
• Provide customers with guidance regarding freight processes, transit requirements, routing, and transportation solutions.
• Monitor shipment and service issues and coordinate timely resolutions while maintaining strong customer communication.
• Support key customer projects and events through relationship management and occasional onsite customer visits.
• Maintain strong relationships with customers, carriers, freight partners, and global agents.
• Provide pricing and transportation solutions for unique or time-sensitive freight requirements.
• Travel approximately 3-4 times per year to customer locations based on business needs.
• Provide limited after-hours support for designated accounts when urgent customer issues arise.

Job Qualifications

• Previous experience in freight forwarding, logistics, transportation, or a related industry
• Proven hands-on experience pricing multimodal freight shipments involving multiple carriers and transportation providers
• Experience developing freight rates that combine multiple transportation legs, such as pickup, transfer, air or ocean transportation, destination clearance, and final delivery.
• Strong understanding of freight forwarding, transportation operations, and supply chain processes.
• Ability to independently develop complex freight rates and customized transportation solutions.
• Experience obtaining and negotiating rates with carriers, freight partners, agents, and other transportation providers.
• Strong understanding of freight pricing within a freight forwarding environment.
• Excellent customer service, communication, negotiation, and problem-solving skills.
• Ability to manage multiple customer requests and pricing projects while maintaining accuracy and meeting deadlines.
• Comfortable working independently with minimal supervision. xhyhwjd
• Willingness to work onsite in Lake Worth, FL , Monday-Friday, 9:00 AM-5:00 PM.
• Willingness to travel approximately 3-4 times per year to customer locations.