Part-Time Administrative & Receptionist

Job Description

Job Description

Part-Time Administrative & Receptionist – State Farm Insurance

Dan Heiman – State Farm Agency | Fayetteville, NC

Dan Heiman – State Farm Agency is looking for a dependable, professional Part-Time Administrative & Receptionist to join our team in our Fayetteville office. This is an excellent opportunity for someone with strong customer service, administrative, or office experience who enjoys working with people.

Position Details

• Part-time, in-office position – this is not a remote position
  
• Monday–Friday
  
• Approximately 12:00 PM–5:00 PM or 1:00 PM–5:00 PM
  
• Starting pay: $16/hour+, depending on experience
  
• Potential opportunity to transition to full-time in the future
  
• Vacation and PTO available after 90 days

What You'll DoYou will be an important part of the day-to-day customer experience in our State Farm office. Responsibilities may include:

• Greeting and assisting customers in person and by phone
• Providing friendly, professional customer service
• Handling payments, billing questions, and customer information
• Maintaining accurate customer records
• Assisting with administrative and office tasks
• Supporting the insurance team with customer follow-up and other daily activities
• Helping create a positive, welcoming experience for our customers

What We're Looking For

We are seeking someone who has prior customer service, sales, or office experience in a professional business environment.

Relevant experience may include:

• Customer service
• Taking payments or handling billing
• Maintaining customer records
• Direct sales or marketing
• Office administration
• Customer-facing business positions
• An insurance license is not required to start, but the ideal candidate should be willing to obtain a license in the future and interested in learning more about the insurance industry.

Preferred Qualifications

• Previous insurance agency experience
  
• Bilingual English/Spanish
  
• Interest in developing a long-term career in insurance
  
• Professional communication and organizational skills
  
• Ability to work independently while being a dependable member of a team

Why Join Our Agency?

Dan Heiman’s State Farm Agency has been serving Fayetteville and surrounding communities for years, with a strong focus on professionalism, responsiveness, personal relationships, and excellent customer service. Our experienced team serves customers across Auto, Home, Life, Health, Business and other insurance needs.

We are also proud to be actively involved in the Fayetteville and Cumberland County community.

If you're looking for a part-time opportunity that could grow into a full-time career in the insurance industry, we'd like to hear from you.

Apply today with your resume.