Hospitality Support Specialist PRN

Job Description

Job Description

Hospitality Support Specialist – PRN

Parkstone Place – North Little Rock, AR

Job Type: PRN (As Needed)

Schedule: Flexible, including weekdays, weekends, holidays, and varying shifts

Reports To: Department Supervisor/Facility Manager

Parkstone Place is seeking a dependable, compassionate, and flexible Hospitality Support Specialist to assist in multiple areas of our senior living community, including Housekeeping, Dietary Services, and Reception. This role is ideal for someone who enjoys variety in their workday and is committed to providing exceptional service to our residents, visitors, and team members.

The Hospitality Support Specialist serves as a valuable team member who can provide coverage and support where needed throughout the community. Responsibilities may include maintaining a clean and welcoming environment, assisting with meal service, and providing front desk and customer service support. This position plays an important role in ensuring a positive experience for residents, families, and guests. Based on duties drawn from Parkstone Place's Housekeeper, Server, and Receptionist positions.

• Clean resident apartments, common areas, and workspaces.

• Sweep, mop, vacuum, dust, and sanitize surfaces.

• Empty trash and maintain cleanliness throughout the facility.

• Complete laundry duties as assigned.

• Follow safety procedures and proper use of cleaning supplies and equipment.

• Assist with room setups and facility events as needed.

• Assist with meal service in the dining room.

• Take and deliver resident meal orders.

• Set up and clean dining areas before and after meals.

• Wash dishes, utensils, and kitchen equipment.

• Assist with basic food preparation and meal delivery.

• Maintain food safety and sanitation standards.

• Greet residents, families, visitors, and vendors in a friendly and professional manner.

• Answer and direct incoming phone calls.

• Take and relay messages accurately and promptly.

• Maintain a clean, organized, and welcoming reception area.

• Provide general administrative and customer service support as needed.

• High School Diploma or GED preferred.

• Previous experience in housekeeping, food service, hospitality, reception, healthcare, or customer service is preferred.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Compassionate and respectful attitude toward seniors.

• Dependable, flexible, and willing to learn multiple job functions.

• Ability to stand and walk for extended periods.

• Frequent bending, lifting, reaching, pushing, and pulling.

• Ability to lift up to 50 pounds.

• Ability to perform a combination of active and sedentary tasks depending on departmental needs.

• Flexible PRN scheduling

• Supportive, team-oriented environment

• Opportunity to work in multiple departments

• Meaningful work serving seniors and their families

• Positive and welcoming community culture

If you are adaptable, service-oriented, and passionate about making a difference in the lives of seniors, we encourage you to apply for the Hospitality Support Specialist position at Parkstone Place.

Parkstone Place is an Equal Opportunity Employer.