Treasury Management Support Specialist

Treasury Management Support Specialist

The Treasury Management Support Specialist is responsible for back-office support of all corporate treasury management services for customers in all regions. This role interacts with branch and treasury services personnel and works directly with customers to resolve customers issues promptly and within bank policy.

Essential duties and responsibilities include:

• Perform daily support for treasury management customers in all regions.
• Assist with ACH, wire and remote deposit capture limit increases.
• Provide telephone and email support to bankers and customers.
• Log daily ACH Wire and remote deposit increases.
• Prepare annual reviews for treasury management customers.
• Cross-train on cash management functions.
• Complete required BSA/AML training and other compliance training as assigned.
• Perform any other related duties as required or assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and experience: High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 7 to 11 months related experience and/or training, or equivalent combination of education and experience.

Communication skills: Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence.

Mathematical skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.

Critical thinking skills: Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.

Required certificates, licenses, registrations: Not indicated.

Preferred certificates, licenses, registrations: Not indicated.

Software skills required: Intermediate: 10-Key, Alphanumeric Data Entry. Basic: Accounting, Other, Spreadsheet, Word Processing/Typing.

Working conditions: Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.

Environmental conditions: The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical activities: The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is regularly required to sit; frequently required to use hands to finger, handle, or feel, talk or hear; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Additional information:

Ability to multi-task and prioritize. Ability to work under time constraints. Ability to multitask.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.