Service Advisor

Wright Buick GMC Lotus in Wexford, PA. Family-owned since 1927. Wright Buick GMC Lotus is looking to fill a full-time Service Advisor position! If you are a high-energy communicator, thrive in a fast-paced environment, and want to join a positive, professional team that values customer trust and loyalty, we’d love to hear from you. Responsibilities Greet service guests warmly on the drive, listen to their vehicle concerns, and accurately document symptoms on repair orders Act as the primary liaison between customers and technicians, delivering clear updates regarding vehicle inspections, required repairs, and maintenance needs Provide transparent cost estimates, explain the value and safety of recommended services, and obtain proper customer authorizations Manage the workflow of customer vehicles to ensure timely completion and a smooth pickup experience Deliver an exceptional guest experience that maintains our high customer satisfaction standards Requirements Excellent communication, interpersonal, and consultation skills Strong multi-tasking and organizational abilities to handle a busy service drive Prior experience as a Service Advisor or in automotive service sales is preferred Strong computer skills (experience with dealership CDK DMS/scheduling software is a plus) Must have a valid PA driver's license with a clean driving record Must be able to pass a standard background check and drug screen Benefits Competitive pay structure with strong earning potential (salary plus performance-based commission/bonus) Consistent schedule with stable hours Health, dental, and vision insurance 401(k) with company match Paid vacation and holidays Employee discounts on vehicles, parts, and service Clear pathways for professional growth and internal promotion Friendly, team-oriented culture Join a team that’s been trusted in Wexford for nearly 100 years. If you’re ready to work hard, stay positive, and build lasting relationships with our service guests - apply today! Apply Now - Wright Buick GMC Lotus in Wexford, PA #J-18808-Ljbffr Wright Automotive Group