Hospital Scheduler/ Insurance Verifier- CALL CENTER

Job Description

Job Description

Title: Customer Quality Rep opportunities- Call center cuostmer care representative Healthcare a plus

Location- 215 N Admiral Byrd Rd, Suite 200, Salt Lake City, Utah, 84116

Job Summary

Hours/Schedule: 7am – 8pm Monday through Friday (this position will require you to work rotating Saturdays 8:30am – 5pm once per month)

Pay-$15/hr-16.50/hr DOE •

Qualities: The ideal candidate would have Call Center and or Healthcare experience but NOT required. Open to industry but would like to have candidates with solid customer based critical thinking experience. Ok with retail or Admin. exp but they must have good energy, detailed oriented and eager to learn Job Description: • Verifies insurance information for accuracy and completeness and resolves discrepancies as needed. Obtains clinical information needed for order processing or reimbursement. • Contacts patient to: advise them of the order placed on their behalf and to confirm all patient demographic information; to communicate any financial responsibilities and/or additional information necessary for processing the order received; to promote other company product and services, as appropriate. • Process information received from intake/service personnel. • Ensures proper selection of information online to ensure timely delivery and appropriate revenue recognition for order. • Maintains appropriate documentation received with order and conducts follow-up as applicable. • Demonstrates professional etiquette and courtesy when interfacing with customers. • Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action. • Complies with and adheres to all regulatory compliance areas, policies and procedures, and "best practices". • Performs other related duties as directed by supervisor. •

Requirements:

High school diploma or GED is required. • At least two years related experience is required

Part 2 - Job Description

Main Duties & Responsibilities

CANDIDATES MUST BE SUBMITTED WITH ATTACHED PHONE SCREEN INCLUDING THEIR CONTACT INFORMATION. NOT THE RECRUITERS DIRECT HIRE POSITIONS Benefits attached

\nCompany Description

REQUIREMENTS: 1 Year experience, Current BLS, CMA Certified

Company Description

REQUIREMENTS: 1 Year experience, Current BLS, CMA Certified