Health Information Coordinator 2

Health Information Coordinator 2

MHSD is one of ten districts across Louisiana, created by the state legislature in 2003 to oversee the delivery of publicly funded, community-based mental health, addictive disorders, and developmental disabilities services to our area. MHSD serves adults, children, and families of Orleans, Plaquemines, and St. Bernard Parishes. We are currently hiring for a Health Information Coordinator 2. The incumbent in the Health Information Coordinator 2 position plays a crucial role in the management and organization of healthcare data within the Metropolitan Human Services District (MHSD) – CareLogic - Electronic Health Record (EHR) system(s), in accordance with the agency's admissions and billing criteria. The incumbent is responsible for overseeing the accurate and secure collection, storage, and retrieval of person served information, as well as ensuring compliance with all relevant healthcare regulations. The incumbent in the Health Information Coordinator position collaborates with various internal healthcare professionals/clinicians to maintain the integrity and accessibility of health records. Come join our dynamic team, where we change lives!

Minimum Qualifications: One year of experience in administrative services in a medical setting.

Job Duties and Other Information: Job Duties: Responsible for coordinating client registration and intake, ensuring accurate data collection and compliance with agency policies. Serves as a primary point of contact for clients while supporting clinic operations and maintaining confidentiality.

• Collect, verify, and enter client demographic, financial, and clinical information in the EHR
• Explain clinic processes, rights/responsibilities, and complete intake documentation
• Verify insurance eligibility and assist with Medicaid enrollment
• Schedule, reschedule, and confirm appointments, including telehealth readiness
• Maintain required logs, reports, and documentation
• Manage calls, voicemails, and client communications
• Provide backup support for front desk operations and perform other duties as assigned

Position-Specific Details: Appointment Type: Probational Compensation: The salary offered will be determined based on qualifications and experience. Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire. How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Contact Information: For further information about this vacancy, contact: Tanisha Alexander MHSD Human Resources Business Partner View email address on click.appcast.io

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at Parental Leave – Up to six weeks paid parental leave More information can be found at Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System ( LASERS has provided this video to give you more detailed information about their system Teacher's Retirement System of Louisiana ( Louisiana School Employees Retirement System ( among others