Program Administrator 1 / Investigative Agent

Job Description - Program Administrator 1 / Investigative Agent (260007G2)

Organization

Developmental Disabilities - Central Office

Agency Contact Name and Information

Erica Darthard; View email address on click.appcast.io

Unposting Date

Oct 15, 2026, 3:59:00 AM

Work Location

Warrensville Developmental Cen 4325 Green Road Highland Hills 44128

Primary Location

United States of America-OHIO-Cuyahoga County-Highland Hills

Compensation

$27.73/per hour

Schedule

Full-time

Work Hours

8:00 AM - 5:00 PM

Union

Exempt from Union

Primary Job Skill

Program Management

Technical Skills

Basic Documentation, Computer Literacy

Agency Overview

Join our team at the Warrenville Developmental Center!

Accepting applications for the Program Administrator 1 (Investigative Agent)

Who Are We?

The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.

Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support:

• Inclusion
• Partnership
• Respect

Job Description

Job Overview
The Program Administrator 1 / Investigative Agent serves as a key administrative and compliance leader responsible for overseeing Unusual and Major Unusual Incident (UI/MUI) operations at the Warrensville Ohio Developmental Center. This position ensures that all incident reporting, investigative procedures, safety efforts, and certification/licensure standards are consistently met. The role coordinates communication between management and staff, conducts investigations, monitors safety and environmental conditions, and supports organizational decision‑making through reporting, training, and policy implementation. The Program Administrator 1/Investigative Agent also assumes supervisory responsibilities in the absence of the manager and plays a central part in maintaining safe, compliant, and effective service delivery for residents and staff.

Administrative Oversight & Incident Management

• Manage and oversee all Unusual and Major Unusual Incident processes for the facility.
• Formulate, implement, and monitor policies and procedures related to safety, UI/MUI, and investigative protocols.
• Serve as liaison between management and staff, ensuring interpretation and communication of rules, policies, and directives.
• Conduct investigations involving residents and/or staff, including interviews, evidence collection, documentation, and formal report writing.
• Submit written reports within required timelines and maintain organized documentation systems.
• Prepare quarterly, semi‑annual, and annual reports analyzing trends and patterns in incidents.
• Develop and oversee systems to ensure compliance with state certification/licensure standards related to incident reporting.
• Collaborate with other facilities to evaluate statewide trends and pattern occurrences.
• Represent management in meetings and lead staff meetings to disseminate key information.
• Assume managerial responsibilities when the supervisor is absent and provide recommended courses of action.

Safety Monitoring & Program Review

• Conduct on‑site monitoring of programs to ensure safe environmental and operational conditions for residents and staff.
• Prepare and submit summaries of monitoring observations.
• Monitor resident and staff activities for compliance with certification/licensure standards.
• Conduct routine reviews of resident program and medical charts.
• Support departments during emergencies and deliver special programs (e.g., incident prevention training).

Training, Meetings & Additional Support

• Participate in planning sessions, supervisory meetings, and required training programs.
• Attend committee and executive staff meetings as needed (e.g., HRC, Executive Staff).
• Provide information to external entities such as the State Highway Patrol.
• Perform additional related duties as assigned.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full‑time and part‑time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) &Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

36 mos. trg. or 36 mos. exp. in business administration, management science or public administration. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
-Or completion of undergraduate core program in business administration, management science or public administration; 12 mos. trg. or 12 mos. exp. in supervisory, administrative &/or managerial position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
-Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. trg. or 12 mos. exp. in supervisory, administrative, managerial &/or staff position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.
-Or equivalent of Minimum Class Qualifications For Employment noted above.
- Job Skills: Program Management

Supplemental Information

• Hourly wage will be paid at step 1, unless otherwise specified by collective bargaining agreement or rules outlined in the ORC/OAC.
• The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.
• The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment.
• No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications.
• Requires travel throughout State of Ohio & may require overnight stay. Must be willing & able to secure a Driver License OR supply your own transportation.
• To request a reasonable accommodation due to a disability, please contact the ADA Coordinator at View phone number on click.appcast.io or by email at View email address on click.appcast.io

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR‑39), and as outlined in the posting.