Receptionist

Job Description

Job Description

Essential key responsibilities:

• Cordially welcomes and receives patients and visitors upon arrival.
• Instruct patient regarding completion of forms.
• Records patient arrival on schedule while keeping appointments on schedule.
• Verify insurance, scan/copy insurance card, collect co-pay, provide receipt if necessary, and verify photo ID
• Enter updated patient demographic information
• At end of day, balance money, receipts and fee sheets
• Check reminder call report and follow up according to the protocol
• Scroll schedule for daily changes
• Practice appropriate charting methods
• Assist with resolving patient issues
• Will work with EMR (electronic medical records) to enter kiosk form and begin patient visit, and any other EMR duties assigned.

Knowledge, Skills and Abilities:

• Knowledge of medical terminology
• Ability to communicate with diversified levels of patients, staff members, external providers and/or agencies.
• Ability to organize work material and/or charts to ensure accuracy of patient records
• Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping
• Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports
• Skill to use a personal computer and various software packages, including internet experience.
• Skill to use a multi-line telephone system.
• Ability to establish priorities, work independently, and proceed with objectives with little supervision
• Ability to handle and resolve problems
• Ability to maintain confidentiality regarding health and financial information.
• Neat appearance, professional demeanor and pleasant voice.
• Fluent in English

• Credentials and Experience
• Must have high school diploma or equivalent
• Prefer 2 years experience working in a medical environment.

Work Hours:

7:30AM-4:00PM Monday- Friday