Senior Salesforce System Administrator

Job Title: Salesforce Admin
Location: Tempe, AZ 85281
Duration: 6 Months

Senior Salesforce System Administrator Are you an experienced Salesforce professional who thrives in a high-demand environment and takes pride in delivering reliable, well-designed solutions? Do you enjoy partnering with stakeholders to translate real operational needs into scalable Salesforce functionality? If so, keep reading below for this Senior Salesforce System Administrator opportunity at EdPlus.

Position Summary EdPlus is seeking a highly capable Senior Salesforce System Administrator to support and advance a large, complex Salesforce ecosystem serving recruitment and enrollment stakeholders across the university. This role is a senior individual contributor reporting directly to Salesforce leadership. The position is hands-on and execution-focused, with primary responsibility for declarative configuration, backlog and ticket execution, and day-to-day system enhancement. The Senior Salesforce System Administrator partners closely with stakeholders, provides informed advisory guidance, and independently drives assigned work forward by setting a strong standard for quality, reliability, and follow-through. This is a stable, hybrid university role with consistent demand, meaningful responsibility, and clear expectations for output and ownership.

Essential Duties
• Salesforce System Administration and Configuration
• Serve as a senior administrator responsible for configuring, maintaining, and
enhancing Salesforce functionality in support of recruitment and enrollment
operations.
• Maintain and improve automation, data stewardship processes, and overall
system reliability in an environment with ongoing demand and a sizable backlog.
• Adhere to university policies, security standards, and Salesforce best practices.
• Solution Design and Delivery
• Design and implement scalable, maintainable declarative solutions aligned with
business needs, platform best practices, and long-term sustainability.
• Translate complex business requirements into practical Salesforce solutions,
asking thoughtful questions and providing clear recommendations on feasibility,
tradeoffs, and approach.
• Own assigned projects and enhancements from intake through delivery,
exercising sound judgment and coordinating with other Salesforce team
members and stakeholders as appropriate.
• Stakeholder Engagement & Cross-functional Collaboration
• Act as a trusted partner to front-line recruitment teams, enrollment leadership,
data, and marketing stakeholders.
• Contribute to the ongoing expansion of recruitment use cases into an established
Salesforce environment.
• Data Management & Quality
• Support data quality efforts including deduplication, data hygiene, and selective
use of ETL tools such as Data Loader, Workbench, and DemandTools.
• Documentation & Release Management
• Maintain system and process documentation in alignment with university
standards and team practices.
• Participate in release activities and deployments, including occasional after-hours
work as required.
• General Responsibilities
• Assume other duties or projects as assigned or directed.

Required Qualifications
• Bachelor's degree in a related field.
• Minimum of four (4) years of experience administering Salesforce in a production
environment.
• Demonstrated experience supporting Salesforce Sales Cloud; experience with Service
Cloud is strongly preferred.
• Proven expertise in declarative Salesforce development, including configuration,
automation, reporting, dashboards, and user management.
• Experience designing and maintaining data models with attention to relationships,
reporting needs, and data integrity.
• Demonstrated ability to elicit requirements, analyze business processes, and deliver
effective Salesforce solutions.
• Ability to manage multiple priorities in a high-demand environment while maintaining
attention to detail and quality.
• Strong communication skills, with the ability to explain technical concepts to
non-technical stakeholders and provide informed guidance.
• Required Salesforce certifications:
• Salesforce Platform Administrator I
• Salesforce Platform Administrator II
• Salesforce Platform App Builder

Preferred Qualifications
• Experience supporting Salesforce in a higher education, enrollment, admissions, or
recruitment context.
• Experience working in Salesforce environments serving approximately 500 users or
more.
• Experience partnering with data, analytics, or marketing teams within Salesforce
ecosystems.
• Basic knowledge of SOQL, Apex, or Lightning components.
• Experience contributing to large-scale Salesforce initiatives or phased system
expansions.

Working Environment
• Hybrid position requiring three (3) days per week in the office.
• Standard operating hours are Monday-Friday, approximately 6:00 a.m. to 6:00 p.m.
• No on-call expectations; occasional after-hours work may be required for deployments or
major releases.
• This is not a fully remote position.