Mail Clerk

Mail Services Position

Greets customers in a courteous and cordial manner to ensure a positive welcoming experience. Operates Mail Services vehicles including large box truck to pick up mail from the United States Postal Service (USPS) when necessary, including Accountable mail, in accordance with time schedules and rules of safety. Receives, scans, sorts and delivers incoming mail and packages from the USPS and all external carriers, maintaining the chain of custody. Utilizes in depth knowledge of package tracking software and locker systems with integrated technology to facilitate sorting and delivery of mail and packages. Delivers all mail and packages to university departments and student locker banks in accordance with instructions regarding assigned routes. Maintains cleanliness of all Mail Services vehicles. Performs other mail and package related duties as may be required to accomplish the department's mission.

Must be physically able to perform efficiently the duties of the position with or without reasonable accommodation. Duties require exertion involving lifting, carrying, prolonged standing, walking, pushing, bending, and reaching. Duties may involve the handling of heavy containers and parcels weighing up to 70 pounds.

Position reports directly to the mailroom supervisor and requires an in-depth knowledge of USPS procedures as well as third-party carrier procedures, including hazardous mail protocol. Timely and accurate processing of student and departmental mail is essential. Must work professionally with other employees in the university. Position will have daily interactions with Georgetown University faculty, staff, and students and outside contractors.

High-school diploma, or a GED equivalent.

At least 1 year of experience in a medium to large mailroom, preferably in a university environment.

Possess a valid driver license, be able to lift up to 70 pounds, and be willing to work over-time when required.

Proficiency using computers, including word processing programs, spreadsheets, and email.

Proficiency entering, transcribing, and maintaining information in written and/or electronic form. Must demonstrate accuracy and attention to detail in verbal, written, and electronic communication.

Proficiency using mobile phones and/or other mobile barcode scanning technology.

Must be able and willing to obtain and maintain a Department of Transportation medical card to operate vehicles over 10,000 lbs., even if the medical card is not required for the position's specific responsibilities on the date of hire.