Customer Service Representative

$21 - $24 per hour

On Target Staffing

Job Description

A Customer Service Clerk serves as the communication link between customers, warehouse operations, drivers, and management. The role focuses on ensuring shipments are processed accurately, customer inquiries are resolved quickly, and records are maintained correctly.

Schedule: Mon-Fri 8 am-5 pm

Payrate: $21-24/hr

Main Responsibilities

Customer Support

Answer customer phone calls and emails.
Respond to questions about shipments, deliveries, inventory, and order status.
Resolve customer concerns professionally and efficiently.
Escalate complex issues to supervisors when necessary.

Order Processing

Enter customer orders into company systems.
Verify shipment details, quantities, and delivery information.
Track orders from receipt through delivery.
Update customers on shipment progress and delays.

Documentation & Data Entry

Maintain accurate customer records.
Process shipping documents, invoices, and proof-of-delivery paperwork.
Update databases and transportation management systems.
File and organize logistics records.

Coordination with Operations

Communicate with warehouse staff regarding order fulfillment.
Coordinate with drivers and dispatch teams on delivery schedules.
Monitor shipment status and report any service issues.
Assist in scheduling pickups and deliveries.

Problem Resolution

Investigate missing, delayed, or damaged shipments.
Work with internal departments to find solutions.
Follow up with customers until issues are resolved.

Apply

Vacancy posted 7 days ago

Similar jobs that could be interesting for youBased on the Customer Service Representative in Cranbury, NJ vacancy

Customer Service Representative
...Basic Function/Summary The Customer Service Representative is responsible for coordinating custom label orders. Essential Functions include the following: Other duties may be assigned. The Customer Service Representative's responsibilities include: Sales...
Suggested
Work at office
CCL Label
Hightstown, NJ
4 days ago
Customer Service Representative
...Spectrum Quartz Sales Representative Spectrum Quartz, by Hirsch Glass, is a premium surface... ...As the main point of contact for local customers in a small office, your primary responsibility... ..., you will act as a backup Customer Service Representative (CSR) for the other five...
Suggested
Hourly pay
Work at office
Local area
Remote work
Spectrum Quartz
Cranbury, NJ
2 days ago
Healthcare Customer Service Representative
$25 per hour
[Patient Service / Remote] - Anywhere in U.S. / Up to $25-hr / Health-Dental-Vision-Life-Disability / HSA-FSA / Retirement... ...32 days-yr Personal-Holidays-Sickness - As a Healthcare Customer Service Representative, you will: Provide exceptional customer service to patients...
Suggested
Immediate start
Remote work
University Physicians
Hightstown, NJ
18 hours ago
Account Specialist
$33.28k - $50.4k
...WED THU FRI 8:00am - 4:00pm OVERVIEW: Elevate your career as a Full-time Account Specialist, where you can take your sales and customer service skills to the next level. You'll be on the front lines of growing and supporting our branch key accounts, through building...
Suggested
Full time
Work at office
Local area
Shift work
Fastenal
Monroe, NJ
18 hours ago
Account Coordinator
$50k - $55k
...sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect,... ...including meeting notes, status reports, and project plans Represent MJH Life Sciences at key medical conferences and client-facing...
Suggested
Contract work
Temporary work
MJH Life Sciences
Cranbury, NJ
18 hours ago
Accounts Payable Coordinator
...generation, veteran-owned family business headquartered in Cranbury, New Jersey. We are a leading supplier to the automotive and industrial service markets, known for delivering quality products, strong service, and trusted partnerships. Our team supports recognized brands...
Work at office
CRP Industries
Cranbury, NJ
2 days ago
Child Support Call Center Agent
$17.5 per hour
...Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500... ...time 8 AM-4:30 PM or 8:30 PM- 5PM Join the Conduent Customer Service Team Come join us and grow with a team of people who...
Bi-weekly pay
Hourly pay
Full time
Work at office
Remote work
Conduent
Trenton, NJ
2 days ago
Call Center Agent
...and Benefits Department and play a vital role in securing our participants' financial futures. We are seeking a highly detailed and service-oriented professional to guide employees through their complex retirement planning decisions. In this role, you will be the primary...
Randstad
Pennington, NJ
6 days ago
Call center agent
$20.99 per hour
...participants' financial futures. We are seeking a highly detailed and service-oriented professional to guide employees through their complex... ...Skills Client Service Basic Computer Skills Customer Service Customer support Customer Relations Call Center...
Hourly pay
Permanent employment
Temporary work
Work experience placement
Monday to Friday
Shift work
Weekend work
Randstad
Pennington, NJ
1 day ago
Client Service Representative
$16 - $18 per hour
...Client Service Representative VCA Twin Rivers is seeking an experienced client service representative to join our team full time! We are... ...sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The client service...
Full time
Work at office
Night shift
VCA Animal Hospitals
Hightstown, NJ
22 days ago
Call Center Agent
...Room Service Coordinator Process room service meal orders. Take phone calls for patient food and beverage requests. Assist patients... ...promotes positive guest relations. Demonstrate the ability to resolve customer concerns in a positive manner. Exhibit courtesy in phone...
Immediate start
Flexible hours
Shift work
Aya Healthcare
New Brunswick, NJ
1 day ago
Customer Service Associate
$16.5 - $20.25 per hour
...As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day...
Hourly pay
Local area
Flexible hours
Shift work
Wawa
Cranbury, NJ
3 days ago
Call Center Rep
$20 - $29.4 per hour
Hourly Range : $20 USD to $29.40 USD STAFF - CLINICAL OPERATIONS Full-Time Requisition #: CALLC006624 Description RESPONSIBILITIES: Schedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation...
Hourly pay
Full time
Work at office
Immediate start
Central Maryland Eye Associates
Pennington, NJ
3 days ago
Part-Time Focus Group Panelists. Call Center Agent Welcome. No Experience
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...
Part time
Casual work
Remote work
Flexible hours
AFG
New Brunswick, NJ
1 day ago
Call Center Representative
$55k - $80k
...for an energetic, driven Inside Sales Representative to join our team. In this role, you’ll... ...warm leads and connecting with potential customers who have already shown interest in our... ...communicate the benefits of our products and services to potential customers. Schedule...
Full time
Shift work
MTM
Ewing, NJ
4 days ago
Customer Service Representative
$25 - $30 per hour
...Customer Service Representative Pay: $25-30/hr (depending on experience) Duration: Contract Assignment Schedule: Monday-Friday, Full-Time Position Overview We are seeking an experienced Customer Service Representative to support customers through phone...
Full time
Contract work
Monday to Friday
The Fountain Group
Princeton, NJ
2 days ago
Customer Service Representative
...Position: Customer Services Representative Location: Jacksonville, FL (Fully Onsite) Contract: 9/8/2025 – 9/7/2026 (potential for extension or permanent placement) Pay Range: $21.00 hourly, paid weekly. Shift Availability: Monday-Friday, Business hours...
Hourly pay
Weekly pay
16 hours
Permanent employment
Contract work
Casual work
Work at office
Monday to Friday
Shift work
Canon Recruiting Group
Pennington, NJ
18 hours ago
Call Center Representative
...Medical Receptionist Call Center Representative We are excited to announce that we are looking for a Full-Time Medical Receptionist Call... ..., and providing accurate information regarding medical services. The successful candidate will act as the first point of contact...
Full time
Work at office
Monday to Friday
Allied Digestive Health, LLC
Englishtown, NJ
13 days ago
Customer Service Representative
$15.92 - $17 per hour
...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...
Hourly pay
Start working today
Local area
U-Haul
Trenton, NJ
3 days ago
Customer Service Representative
$21.5 per hour
...business practices to exceed department service levels. Responsible for running reports... ...This position serves as a liaison with Customer Service, Supply Chain, IT and external... .... Serve as a mentor and trainer to BPO representatives. Meet and/or exceed goals/KPIs of the position...
Full time
Contract work
Work from home
Aditi Consulting
Princeton, NJ
2 days ago
Customer Service Representative-Cross Dock
...Cross Dock Customer Service Representative The Customer Service Representative will serve as the contact person for client and customer order placement, inquiries, and issue resolution through various communication channels. Key Results Area Enters and manages...
Contract work
Work at office
Advatix
Trenton, NJ
2 days ago
Call Center Representative
$125k - $135k
...OverviewMercer County Works is hiring a mid-level Call Center Representative. This is a full-time role in Princeton. Part of Mercer... ...insurances and front-end billing proceduresSuperior level of customer service and friendly demeanorExcellent computer skills – requirement...
Full time
Work at office
TryApplyNow
Princeton, NJ
1 day ago
Customer Service Representative
...Part-Time Customer Service Representative Be the first smile they see. The voice they trust. The heart of our front desk. At Route 516 Animal Hospital, we're more than just a veterinary clinic - we're a team that leads with compassion, connection, and care. We're looking...
Part time
Encore Vet Group
Old Bridge, NJ
4 days ago
Customer Service Associate I
...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions...
Contract work
Part time
Local area
Dollar Tree
Plainsboro, NJ
2 days ago
Customer Service Representative
$20 - $21 per hour
...Customer Service Representative Client: Banking Location: Onsite at Pennington NJ / Jacksonville FL / Chandler AZ Duration: 12 months of contract | (Based upon performance, could be possibility of extension or hire) Pay Range: $20/hr - $21/Hr. Benefits: The...
Contract work
Temporary work
Collabera
Pennington, NJ
3 days ago
Customer Service Representative - Onsite
...Client Service Representative We are seeking a Client Service Representative to join our Health Benefits Solutions team. This role serves consumers... ...improvement. Required Skills & Qualifications: 2 years of customer service experience. Proficiency in Microsoft Outlook, Word,...
Tailored Management
Pennington, NJ
8 days ago
Customer Service Representative
$22 per hour
...Job Title: Funding Analyst (Customer Service) Location: Hamilton, NJ Type of Employment: Temp to Perm In Office/Hybrid/Remote: In office Hourly: $22/hr Job Summary: LHH is partnering with a consumer services organization in the automobile industry...
Hourly pay
Permanent employment
Temporary work
Work experience placement
Work at office
Local area
Remote work
Monday to Thursday
LHH
Lawrence, NJ
3 days ago
Customer Service Representative
...Customer Service Representative You'll primarily handle inbound customer calls, helping clients with their banking and brokerage account questions while providing excellent customer service. Answer inbound customer calls related to Bank accounts. Assist customers...
Temporary work
Collabera
Pennington, NJ
1 day ago
Customer Service Representative
$16 - $18 per hour
...a veterinary clinic - we're a team that leads with compassion, connection, and care. We're looking for a Part -Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk. Why you'll love us: Team First Culture-...
Part time
Private practice
Encore Vet Group
Old Bridge, NJ
2 days ago
Customer Service Rep (04553) - 211 Applegarth Rd
...Customer Service Rep You want the best job in the world! And schedules that work with you, not against you? We make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school...
Extra income
Full time
Part time
Second job
Night shift
Domino's Pizza
Monroe, NJ
18 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!