Records Clerk

The City of Cedar Park

The City of Cedar Park is hiring for Records Clerk to join our team in the Police Department. Cedar Park is a well-organized city offering great benefits and perks available on your first day of employment including: City-subsidized health benefits; life and disability insurance; a variety of voluntary benefits; a robust pension plan with TMRS to set you up for a fulfilling retirement; a down-to-earth casual environment and dress code; and a positive team-oriented culture. This is an excellent time to join our team and truly make an impact in our local community!

ABOUT CEDAR PARK As the third largest city in the Austin metropolitan area, Cedar Park is an integral part of the rapid growth and prosperity of Central Texas and Williamson County. Cedar Park is widely known for its excellent schools and a pro-business environment. We are consistently named by multiple outlets one of the top places in the U.S. to raise a family – due to our abundance of amenities, relaxed lifestyle, and our commitment to community and effective government. Just 17 miles from downtown Austin and on the edge of the Texas Hill Country, Cedar Park offers the best of both worlds: the energy of an innovative and booming metropolis, yet the best of small community life with parks, nature trails, and comfortable neighborhoods. It all adds up to a great place for families and businesses to call home.

The Position

Under the general supervision of the Records Supervisor, the Records Clerk provides customer service to the community by phone and in person; supports police officers, staff and outside agencies by providing records-related assistance; and creates, maintains and files various departmental reports.

Job Responsibilities

• Maintains, files, and enters data into the computer system, including offense reports, crash reports, and citations;
• Processes other paperwork associated with arrests;
• Organizes offense reports and subpoenas;
• Processes online P2C reports;
• Assists with public records, animal licensing, fingerprinting, and accepts and processes payments for these services;
• Conducts scanning, copying, emailing, and other various clerical duties;
• Provides report writing feedback and clarification on those reports currently being reviewed for entry into the departments computer system;
• Assists in approving information, offense, and arrest reports in accordance with relevant statutory guidelines, internal policies, applicable State laws and general orders and the FBI's National Incident-Based Reporting System (NIBRS), as well as assists in generating the monthly NIBRS report;
• Professionally greets public, vendors, and representatives from other agencies in person and by telephone;
• Provides general information regarding department operations such as services provided, police case numbers, and reports;
• Helps direct individuals and callers to the appropriate city personnel and department;
• Assists in creating and updating all information for 2 counties;
• Assists in performing open record requests in accordance with the Freedom of Information Act;
• Assists in processing expunctions and juvenile sealings;
• Assists in fulfilling Bipartisan Safer Communities Act and R-94 requests;
• Performs other related duties as assigned.

Acceptable Experience, Training, Certifications and Licenses

High School Diploma, or its equivalent, plus

• Two (2) years of clerical experience in a criminal justice field; OR
• Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities and satisfies state statutes.

Current certification in the following or the ability to obtain within six months of employment:

• Notary Public, or ability to obtain Notary Public, required.

Supplemental Information

Knowledge, Skills & Abilities

• Knowledge of standard office procedures; and correct business English, spelling, and punctuation; filing systems.
• Ability to establish and maintain effective working relationships with other law enforcement agencies, judicial officials, and the general public;
• Ability to demonstrate proficiency in both oral and written communication; prepare reports neatly and accurately;
• Ability to operate standard office equipment, including copier, shredder, fax machine, typewriter, ten key calculator, and computer using standard word processing, spreadsheet, and data inquiry software as well as more complex law enforcement- systems for related inquiry and data entry;
• Ability to type accurately at a speed of at least 50 words per minute.

Work Conditions

• Physical Demand
• Regular sitting, standing, and walking in an office environment.
• Frequent use of computers, digital evidence systems, and standard office equipment.
• Occasional lifting and carrying of case files, binders, or equipment (up to 25 lbs.).
• May require work during evening, weekend, or holiday hours to support business operations.
• May operate City vehicles for transportation across the city for business related events.
• Must maintain professionalism and accuracy when working under time-sensitive legal deadlines.
• Environmental Demand
• Indoor office work environment