Quality Operations Specialist

Quality Operations Specialist (Training) The Quality Operations Specialist is responsible for ensuring Bell's Quality Management System (QMS) remains fully compliant with all applicable regulatory requirements. This role will develop, revise, and maintain QMS processes, procedures, and program documentation. In addition, the specialist will oversee the creation and maintenance of procedures and training materials that support Bell's certified repair stations in accordance with FAA 14 CFR Part 145 requirements. Key Responsibilities Quality Management System (QMS) Oversight Maintain, update, and revise QMS procedures as needed. Develop and revise procedures supporting continuous QMS enhancement. Create and maintain procedures related to new facility additions (e.g., CPR/BPR Warehouse) within the QMS. Repair Station Compliance & Documentation Revise the Repair Station Training Manual. Update the Repair Station Quality Manual to include the Flight Research Center. Create a procedure establishing one common FAA Roster of Technicians for all Repair Stations. Update and maintain training records for all Repair Station employees. Create and revise procedures for PC Extension processes. Develop a Drug & Alcohol Random Testing Procedure covering all Repair Stations. Training Content Management Update and revise all Repair Station Standard Training modules in BrainShark. Update and revise ARD Training in BrainShark. Quality Performance & RCCA Track, monitor, and support Root Cause Corrective Action (RCCA) for Commercial Quality Escapes. Partner with cross-functional teams to support continuous improvement initiatives, risk evaluation, and mitigation planning. General Responsibilities Perform all duties in accordance with company policies, procedures, and established guidelines. Collaborate effectively with internal and external stakeholders, including government agencies. Work independently with minimal oversight while maintaining high levels of organization and communication. Required Qualifications Education: Bachelor's degree (BS required). Experience: 710 years of relevant experience. Prior experience developing internal procedures and creating training content. Experience working in a 14 CFR Part 145 Repair Station environment. Strong understanding of FAA regulatory requirements. Demonstrated ability to support Corrective Action & Continuous Improvement activities, including statistical analysis and project management. Technical & Professional Skills: Proficiency with Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, Access, Project, and Visio. Strong verbal and written communication skills, with experience interacting with internal teams and external agencies. Ability to work both independently and collaboratively. Highly organized, action-oriented, and capable of managing multiple priorities with minimal supervision. Benefits Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. #J-18808-Ljbffr Apex Systems