Supervisor, Business Services - Kelsey-Seybold Clinic - Pearland Business Office - Hybrid

Explore Opportunities With Kelsey-Seybold Clinic

Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

Position in this function is responsible for overseeing the verification, billing, and collection of insurance and self-pay accounts for 1000+ providers within a multi-specialty, multi-payer environment. This position ensures operational efficiency, compliance, and accuracy across all revenue cycle processes.

Primary Responsibilities

• Mentor, direct and monitor personnel functions within the designated area, fostering a positive and supportive work environment
• Provide insightful financial and operational analysis, including data manipulation and reporting, on a monthly and as-needed basis
• Supervise daily departmental activities, develop team members, and conduct random audits of staff assignments to ensure the highest level of productivity, quality and compliance
• Deliver feedback and targeted training based on audit findings to drive continuous improvement
• Identify and implement process improvement initiatives to enhance revenue cycle performance and organizational profitability, including but not limited to the use of new technologies such as artificial intelligence (AI), payor API's and automation tools consistent with business needs and necessary to increase efficiency and productivity

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Bachelor's degree or 1:1 substitution for equivalent years of experience
• 4+ years of medical billing experience, with 2+ years in a supervisory, Senior Representative or Level III Representative role involving management, delegation, and follow-up on work priorities

Preferred Qualifications

• Master's degree
• Certified coder
• 6+ years with 4+ years in supervisory or lead role
• Experience in a multi-specialty, multi-payer environment
• Billing knowledge of EPIC software

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.