Bilingual Dental Assistant / Customer Service Representative - Full-Time | 1.0 FTE

Dental Assistant / Customer Service RepresentativeThe Staff Pad is proud to partner with a reputable health center in Pomona, CA committed to providing access to high-quality healthcare while empowering patients, employees, and community partners to improve their well-being and strengthen the health of the communities they serve. We are looking to hire a Dental Assistant / Customer Service Representative for their Dental Clinic to provide clinical, administrative, and staff support for a comprehensive dental services operation. Schedule: Full-Time | 1.0 FTEWhat You'll DoProvide chairside assistance to the dentist during dental proceduresPrepare, sterilize, and organize dental supplies and equipment in accordance with OSHA and clinic standardsMaintain housekeeping recordsSet up trays for dental proceduresTake radiographs as directed by the dentist, when appropriately trained in radiation safetyDevelop and process dental radiographs according to provider ordersAssist with monitoring and maintaining radiation safety procedures and protocolsOrder and maintain inventory of dental clinic suppliesInteract with and process dental clinic patientsPerform telephone triage and conduct patient interviewsMaintain dental laboratory slipsCreate and maintain dental records in accordance with established protocols and proceduresAssist with monthly reporting and quality improvement activitiesEnsure smooth patient flow by promptly checking in patients, communicating next steps, and monitoring dental patient flowVerify patient eligibility and assist patients with enrollment in additional programs based on program qualificationsConfirm and update patient demographic, insurance, and other required information in the EMRCollect payments and comply with the health center's cash-handling procedures as outlined by the Finance DepartmentObtain required patient information, including photo ID, insurance card, Medi-Cal, Medicare, and/or Social Security cardPerform miscellaneous job-related duties as assigned by the Lead Dental AssistantWhat We Are Looking ForCertifications and ExperienceCertificate from an accredited dental assisting program, if certifiedProof of completion of a board-approved 8-hour infection control courseSuccessful completion of a California Board of Dental Examiners-approved radiation safety course1–2 years of experience directly related to the position duties and responsibilitiesCurrent BLS certificationAdditional Skills and AttributesBilingual English/Spanish proficiency requiredCurrent knowledge of and ability to follow comprehensive dental clinical procedures and protocolsCompensation and Benefits: Competitive Pay Medical, Dental and Vision Insurance Holiday Vacation and Sick Leave Employee Assistance Program Life Insurance (Basic + Voluntary) Tuition Reimbursement 403(b) Retirement plan with 6% matchIf you're a detail-oriented and compassionate professional who enjoys supporting both patients and dental teams, we'd love to hear from you. Join a mission-driven health center where your skills can contribute to a welcoming patient experience and quality community care. Apply today to take the next step in your dental career!