Counselor, Safe Haven, Greenfield

Counselor, Safe Haven, Greenfield

CSO is looking for a Counselor for our Safe Haven Program in Greenfield.


Our Safe Haven is a 24 hour/day, 7 day/week fully supported transitional housing program. Safe Haven provides beds for chronically homeless individuals residing in Franklin or Hampshire Counties. This program is peer lead and staffed with Counselors and Case Managers.


This position is responsible for the care and treatment of clients, as well as specific tasks necessary to the operation of this program component.

Starting salary: $38,000-$44,000/year

As a Safe Haven Counselor:

You Will:

• Establish a 1:1 therapeutic relationship with each program client.
• Provide support and safety for clients utilizing the program
• Assist clients with activities of daily living, including self-care, cooking, recreation, and medication responsibilities according to individual treatment plans
• Prepare daily evening meal for clients and staff when working the evening shift. Coordinate shift duties with other counselor working shift during meal preparation
• Monitor clients, including hourly bed checks and documentation, and provide closer observation as needed
• Share observations, interactions, and knowledge to develop 24-hour care plans.
• Attend change of shift meetings and provide shift report on client activities and mental status
• Participate in ongoing in-service training for the purpose of maintaining, developing, and sharing counselor skills
• Attend regular supervision meetings with the Program Manager or his/her designee.
• Make appropriate clinical referrals as part of case management duties. Communicate regularly with family members, significant others, and involved providers in an effort to coordinate care

Your Background:

• Bachelor's degree (preferred)
• Human Services related work or internship (preferred)
• Computer proficiency
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.


We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:


Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.


Our Agency:


Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!


CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work.?We encourage you to check us out!


CSO offers?Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.?


EOE/AA