AI Product Manager, Supply Chain & Operations

Job Description

Position Overview

The Data Science & AI team at Tiffany & Co. acts as an enterprise value accelerator, building end-to-end AI products that drive measurable impact across Supply Chain and Industrial functions.

As an AI Product Manager, you own and scale a portfolio of AI products across Supply Chain (inventory and distribution planning, demand planning, logistics) and Industrial (sourcing, manufacturing, product development) at Tiffany & Co. Partnering closely with Operations leaders, data science and IT teams, you will shape product vision, define and measure success, and ensure AI solutions deliver measurable operational and financial impact.

You will own the full product lifecycle from problem identification to solution design, delivery management, deployment, adoption, and scale.

You will identify high-value operational opportunities and translate them into scalable AI products that drive efficiency, cost optimization, and service level improvements.

This role plays a central part in Tiffany's AI transformation, improving how industrial and operational decisions are made at scale with the help of Data & AI.

Key Responsibilities

• Own a portfolio of AI products across inventory, demand planning, logistics, manufacturing, sourcing, product development.
• Shape the vision of the use of AI and the integration of AI products in Supply Chain and Industrial.
• Define roadmaps and success metrics aligned with operational and financial objectives.
• Partner with Supply Chain, Industrial and Finance to define financial success metrics and track cost reduction and productivity gains.
• Ensure alignment between product outcomes and P&L impact (cost reduction, working capital optimization, productivity)
• Translate operational challenges into scalable AI products.
• Ensure AI products are embedded into operational workflows and decision-making processes.
• Drive stakeholder alignment
• Lead change management to ensure adoption at scale across Operations teams
• Communicate product value and performance to senior leadership.
• Provide clear visibility on impact, ROI, and roadmap prioritization to executive stakeholders.

Required Qualifications

• Bachelor's or Master's degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
• 5+ years of experience in product management, operations transformation, or process engineering.
• Strong domain expertise in supply chain, manufacturing, and inventory management.
• Experience delivering AI or advanced analytics solutions at scale.
• Strong executive communication and stakeholder management skills.
• AI literacy and experience working with data science teams.
• Proven ability to translate complex operational challenges into data-driven product solutions.

Preferred Qualifications

• Familiarity with Anaplan and/or Blue Yonder.
• Experience defining and tracking KPIs such as inventory turns, forecast accuracy, and service level.
• Experience in driving measurable improvements in working capital, service level, and operational efficiency.
• Highly autonomous with strong prioritization skills.

The hiring range for this position ranges from $130,000 - $170,000. The rate of pay offered will be dependent upon candidates' relevant skills and experience.