Receptionist

Receptionist Position at Honda of ChantillyHonda of Chantilly is seeking an experienced and motivated individual to serve our customers by answering phones, greeting, welcoming, and assisting for all customer service related issues. Successful candidates must have excellent communication skills with a focus on customer satisfaction. The Receptionist is the first person to greet visitors both over the phone and in-person. The Receptionist will answer a multi-line telephone system and greet visitors in a timely, pleasant and professional manner and provide information and assistance to other departments as needed. This is a full-time position.What We OfferCompetitive CompensationMedical, Dental & Vision Insurance plansLife InsuranceDisability coverage401K Plan with company contributionPaid vacation, personal leave, and holidaysEmployee discounts on products and servicesOpportunity to grow within the company - we love to promote from within!Job ResponsibilitiesAnswer multiple phone lines in a courteous and professional mannerData entryAssist with other administrative duties as neededDetermine caller’s needs and route to the appropriate departmentMeet and greet visitorsDetermine visitor’s needs and contact the appropriate departmentAssist various departments with special projects as neededAbility to provide excellent customer service to all service customers and vendorsAbility to speak with and handle frustrated customers in a courteous and professional mannerAbility to problem solveQualificationsMinimum 1-2 years of experience as a Receptionist, Dispatcher or Administrative role in a professional business environmentExcellent interpersonal, verbal and written communication skillsKnowledge in MS Office Applications (Word, Excel, Outlook)Attention to detailFlexible hoursExcellent phone etiquette and customer service skillsComfortable with answering a multi-line systemProfessional appearance a mustFriendly and courtesy dispositionMust be a motivated, self-starterAble to work effectively with all departments with limited supervisionSolid time-management skillsAbout UsThe Pohanka Family of Dealerships has been serving the Washington DC Metropolitan area, starting as a single-service repair facility back in 1919. Pohanka Auto Group has grown to 22 dealerships throughout Virginia, Maryland, Washington DC, and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs.Our Pohanka Community Outreach partners with over 1200 local organizations, contributing more than $2M annually.At Pohanka, you can expect to work with a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. Join our team to grow your career and realize your potential!