Floor Manager

Job Description

Job Description

We are an award-winning culinary destination nestled on the iconic Las Vegas Strip!

We are looking for an experienced Floor Manager to join our team!

Responsibilities:

• Timely and regular attendance, without drug/alcohol impairment.
• Serves as the primary front-of-the-house manager in the restaurant in the absence of the GM/AGM: helping coordinate the activities of Hosts, Servers, Bartenders, and other dining room employees in successfully meeting all of their functions and in providing customers with an exceptional dining experience, and assists with managing schedules (on-duty/off-duty) to assist in consistent attendance that meets staffing needs, while promoting profitably by taking staff off-duty when not needed, with the additional expectation of involvement as a server/customer assistance provider should there be inadequate or unduly limited Servers.
• Ability to assist in the successful training, development, and motivation of front-of-the-house staff in meeting and exceeding expectations for their respective roles. Ensure that all front-of-the house employees are carrying out their functions in accordance with all legal standards and regulations.
• Display exceptional leadership by providing a positive work environment, while still providing direction and guidance in completing required tasks as may be reasonable or necessary to address immediate needs. Upon any significant adverse employee or customer situation, immediately contact the on-duty management team member, and the General Manager, to address any follow-on personnel or other remedial action.
• Understand supervised employee positions well enough to perform the duties in an employee's absence and/or to assign and direct another employee in fulfilling such tasks on an interim basis, including Bar, Hostess, Server, Expeditor and Server Assistant.
• At all times demonstrate honesty, integrity, and positive leadership, in all aspects of performed duties and actions that might affect the restaurant, including the views of the restaurant and its operations by other employees, customers, or external parties.
• Interact with guests to obtain feedback on food quality, presentation and service levels.
• Open and/or close the restaurant, including the supervision and management of any opening or closing duties.
• Be responsible for Safe count, drawer counts and Bar Drawer consistent with set standards as part of opening, closing and shift change duties.
• May be requested to actively participate and assist in inventory assessment and management, in cooperation with Operations and Events Manager, and other restaurant staff.
• Other duties as assigned.

What We’re Looking For:

• At least 2 years of management experience in high volume establishments.
• Great personality and people skills to provide a positive, memorable experience for guests.
• Maintain Food Handler's Certification.
• Must possess TAM Card
• Must possess Sheriff's Card
• Knowledge and practice of workplace safety safety procedures.
• Ability to walk and stand during entire shift; continuously reach, bend, lift, carry; be able to lift up to 25 lbs as needed.
• Event planning experience a plus!

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resume.