Configuration Analyst

Applicants must be legally authorized to work in the United States. We do not provide sponsorship for employment visas now or in the future. Configuration Analyst I As a skilled techno-functional professional, you will design, configure, and optimize enterprise HCM systems, primarily supporting SAP SuccessFactors. You will translate business requirements into effective, sustainable system designs that enhance user experience and operational effectiveness, maintain system integrity, and support integration across the HR technology ecosystem. You will also leverage AI‑enabled tools to automate routine processes, generate actionable insights, and improve decision quality. Job Functions Collaborate with Information Technology, HR, business leaders, and third‑party vendors to design, implement, and sustain scalable HCM solutions aligned with enterprise priorities. Support SuccessFactors configuration and provide functional and technical assistance in Employee Central and related modules, including Compensation, Recruiting, Learning, Performance, and Onboarding. Assist in configuring and maintaining SuccessFactors modules to ensure optimal performance, data integrity, and alignment with business needs. Help design, build, and manage integrations using SAP Integration Center and middleware platforms to support reliable data flow across systems. Translate business requirements into technical configurations such as workflows, business rules, calculated fields, and role‑based permissions. Support mass data uploads, transformations, and validation processes to ensure accuracy, consistency, and compliance with governance standards. Identify and implement system enhancements, automation opportunities, and process improvements to increase efficiency and user adoption. Utilize AI‑driven tools and analytics to streamline HR processes, automate repetitive tasks, and generate insights for strategic and operational decision‑making. Monitor system performance and provide application support and root cause analysis to minimize disruption and improve reliability. Stay informed about emerging HR technologies, AI capabilities, and SuccessFactors releases; evaluate and recommend enhancements that improve functionality and user experience. Contribute to a culture of continuous improvement and innovation by supporting new capabilities, challenging legacy processes, and adopting modern solutions. Participate in enterprise initiatives and cross‑functional projects to support broader organizational goals and advance HR technology capabilities. Experience & Qualifications Bachelor's Degree in Business or Computer Science, MIS, or equivalent experience and/or certification. 1–3 years of business analysis or configuration experience supporting HR technology solutions, with a strong emphasis on SAP SuccessFactors. 1–2 years hands‑on experience implementing and/or supporting at least one of the following SuccessFactors modules or similar HCM platforms in a production environment: Compensation Learning Management (LMS) Performance Management / Goal Management Onboarding Recruiting Management (RCM) Experience eliciting requirements, creating system design documentation, business process diagrams, configuring system solutions, testing changes, and supporting post‑go‑live activities. Experience with testing automation solutions such as Tricentis Tosca, AI platforms such as SAP Joule, Microsoft Copilot, and ChatGPT. Collaborative experience with functional partners, vendors, and technical teams to deliver system enhancements and process improvements. Hard Skills 1–2 years of experience configuring, implementing, and supporting SuccessFactors Employee Central. At least 1 year of experience supporting or configuring one or more of the following SuccessFactors modules: Compensation Learning Management (LMS) Performance Management / Goal Management Onboarding Recruiting Management (RCM) Working Knowledge Of SAP SuccessFactors role‑based permissions Data imports/exports, basic reporting, analytics, and tenant management Integration concepts between SAP HCM and SuccessFactors (e.g., employee data replication, middleware‑supported feeds) Familiarity With SQL and basic data analysis concepts (read/query‑level understanding) Interfaces, production support, and issue triage Workflow and business process automation within SuccessFactors Exposure to integration or middleware tools such as SAP PI/PO, CPI (HCI), or Boomi is a plus, but not required. Ability to follow established design standards while contributing to solution improvements and documentation. Soft Skills Strong problem assessment and analytical skills Ability to think about the big picture and navigate ambiguous environments Ability to work within resource and time constraints Ability to manage a high volume of emails per day while meeting SLAs and documenting work Ability to manage competing priorities with deadlines Excellent verbal and written communication skills Knowledge of Microsoft Office Work Environment Local candidates in the Oklahoma City and surrounding areas preferred Remote candidates will be considered but must be onsite in the Oklahoma City Corporate Offices as required Prolonged sitting, some bending and stooping This job description should not be construed to imply that these requirements are the exclusive standards of the position. All employees may be required to follow any other instructions, cross‑train in other positions, and perform other duties as required by workloads. Our Culture Fueling customers' journeys since 1964, innovation leads the way for this family‑owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award‑winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply. #J-18808-Ljbffr Love's Travel Stops