Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Help Desk Specialist

$25 - $27 per hour

The Planet Group

Contract To Hire Help Desk Openings (2) - Waltham MA (NO 3rd Party Recruiters) Pay Range $25 to $27 per hour Key Responsibilities Provide first-level technical support to home office staff and advisors, as well as their teams, across a broad range of systems, applications, and technical issues. Prioritize, triage, and manage incoming support requests, diagnosing and resolving technical problems in a timely manner. Core Strengths and Skills Experienced with Microsoft Office Suite (2016, 2019, and Microsoft 365), including resolving functionality and connectivity issues; advanced knowledge of Microsoft Outlook, Exchange connectivity, and related protocols. Working knowledge of Active Directory, Azure, and domain-based environments. Skilled in supporting mobile devices, including iOS and Android platforms. Ability to diagnose and resolve TCP/IP networking issues, including problems involving printers, scanners, and other networked devices. Minimum of 3+ years of experience in a technical support or help desk role. CompTIA A+, Microsoft MD-100, or equivalent technical certification preferred. #J-18808-Ljbffr The Planet Group

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Help Desk Specialist in Watertown, MA vacancy
  •  ...Support Technician to provide Tier 1 and Tier 2 technical support to internal customers. Key responsibilities include managing IT service desk tickets, troubleshooting hardware and software issues, and ensuring seamless operation of computer resources. The ideal candidate... 
    Suggested

    vTech Solution

    Quincy, MA
    4 days ago
  •  ...We are looking for a customer‑centric IT Support Specialist to be the face of our IT Help Desk and manage our day‑to‑day workplace technology. In this role, you will own the end‑to‑end employee lifecycle by provisioning hardware, managing user access within Google Workspace... 
    Suggested
    Work at office

    Lendbuzz

    Boston, MA
    5 days ago
  • Job Description Title : Technical Business Analyst with Business Object. Duration: 6+ Months Contract City : Cambridge, MA Interview:Phone And Skype BIGGEST MUST HAVES: Business Object BI reporting tool experience Goal to assist in requirements, updating...
    Suggested
    Contract work

    Saxon Global

    Cambridge, MA
    2 days ago
  • $55k - $75k

    firstPRO is now accepting resumes for an Installation and Support Technician in Waltham, MA. This is a direct hire role and onsite. Location: Waltham, MA | Salary: $55,000.00-$75,000.00 per year You will triage, troubleshoot and repair incoming customer reported issues...
    Suggested
    Full time
    Work experience placement
    Remote work

    FirstPRO

    Waltham, MA
    5 days ago
  • $55k - $75k

     .... The resulting research and development help to continuously advance government programs...  ...a dedicated onsite Desktop Support Specialist to join our team. This role involves providing...  ...and software applications Service Desk Experience: Experience working on IT service... 
    Suggested
    Casual work
    Work at office
    Remote work
    3 days per week

    Charles River Analytics

    Cambridge, MA
    1 day ago
  • $68.35k - $93.95k

    About the Role As an IT Support Analyst, you will play a key role in keeping our end user systems running smoothly across the company. You will take on a wide range of responsibilities, from troubleshooting technical issues and managing system updates to setting up new...
    Full time
    Temporary work
    Part time
    Local area
    Remote work
    Relocation
    Flexible hours

    Inari

    Cambridge, MA
    1 day ago
  • $21 - $24 per hour

    Job Description Insight Global is seeking a motivated Helpdesk Technician to join our client, an American energy storage company, based in Somerville, MA. This Helpdesk Tech will be responsible for supporting a large corporate office made up of Windows and Mac users. The...
    Contract work
    Work at office
    Remote work

    Insight Global

    Somerville, MA
    2 days ago
  • Progressive Global Energy is a world-leading staffing company committed to connecting the right talent with the right opportunity in the diversified energy industry. We support our clients and candidates’ needs by delivering safe and compliant manpower services quickly...
    Work at office
    Remote work

    Progressive Recruitment

    Waltham, MA
    4 days ago
  • $115k - $150k

     ...employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential....  ...business stakeholders, vendors, application developers, and QA specialists to deliver and continuously improve solutions across... 
    Full time

    Bain Capital

    Boston, MA
    3 hours ago
  • $20 - $40 per hour

     ...*Application Deadline*This position is anticipated to close on Aug 5, 2026.About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over... 
    Contract work
    Temporary work
    Work at office
    Monday to Friday

    TEKsystems

    Brighton, MA
    1 day ago
  •  ...in Boston, MA and Durham, NC, is looking for an IT Support Specialist team member to help us advance our mission of developing and delivering novel...  ...Requirements 2–3 years of experience in IT support, help desk, desktop support, or a related technical role; internships... 
    Internship
    Work at office
    Remote work

    NAVERIS

    Waltham, MA
    2 days ago
  •  ...printer, and peripheral issues. Troubleshoot desktop, laptop, mobile device, and basic network connectivity problems. Respond to help desk requests and provide timely customer support to employees. Set up and maintain user accounts, passwords, and access permissions. Configure... 
    Work at office
    Remote work

    MAK Technologies

    Cambridge, MA
    2 days ago
  • $19.81 - $28.3 per hour

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research...
    Hourly pay
    Full time
    Work at office
    Remote work
    Monday to Friday
    Shift work

    Mass General Brigham

    Boston, MA
    3 hours ago
  •  ...advancement Profit sharing This Is Not Your Average Tech Job Are you a hands‑on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond... 
    Hourly pay
    For contractors
    Immediate start
    Flexible hours

    Hardy Industries Inc

    Newton, MA
    5 days ago
  • $145.2k - $170k

     ...of compensation or benefits. At MIT Lincoln Laboratory, our exceptional career opportunities include many outstanding benefits to help you stay healthy, feel supported, and enjoy a fulfilling work-life balance. Benefits offered to employees include: Comprehensive... 

    MIT Lincoln Laboratory

    Lexington, MA
    15 hours ago
  • vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy...  ...Services Manager, the consultant will learn and assist on the Service Desk call center, learn current business processes, how to resolve... 
    Full time
    Part time
    Work at office
    Local area
    Shift work

    vTech Solution

    Boston, MA
    1 day ago
  • vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy...  ...email and ticketing systems. Monitor and maintain all IT Service Desk tickets. Responds to and close tickets appropriately. Consults... 
    Remote work
    Shift work

    vTech Solution

    Quincy, MA
    10 hours ago
  • $35 per hour

    Overview Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site. This on-call, 1099 independent contractor role offers full flexibility with no guaranteed hours. You set your availability...
    Hourly pay
    For contractors
    Local area
    Remote work
    Flexible hours

    Geeks on Site

    Waltham, MA
    1 day ago
  • $40 - $45 per hour

    On-Call IT Field Technician – PC, Mac, Printer & Scanner Support Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $40–$45/hour (on-site) + mileage reimbursement over 20 miles one way Schedule: Flexible – ...
    Hourly pay
    For contractors
    Local area
    Remote work
    Flexible hours

    Geeks on Site

    Medford, MA
    5 days ago
  • HARDY INDUSTRIES is seeking technicians in Cambridge, Massachusetts who are skilled in I.T. and Telecom. This hands-on role moves beyond traditional tasks, requiring installation, troubleshooting, and structured cabling. Candidates should have at least one year of relevant...
    Flexible hours

    Hardy Industries Inc

    Cambridge, MA
    1 day ago
  • HARDY INDUSTRIES in Medford, Massachusetts, is seeking skilled technicians for diverse I.T. and Telecom tasks. This role includes OS installations, structured cabling, and client interactions across various environments. Candidates should have at least 1 year of experience...
    Hourly pay
    For contractors
    Flexible hours

    Hardy Industries Inc

    Medford, MA
    1 day ago
  • $60k - $80k

     ...opportunities of greater responsibility at our organization, particularly on a pre-sales technical trajectory. Examples include technical specialist, technical sales, solution architecture, advanced systems design, installation and training. Responsibilities and Duties... 
    Full time
    Local area
    Remote work

    Cambridge Computer

    Waltham, MA
    10 hours ago
  • $80k - $92k

     ...company funded by TPG and Riverwood Capital. The Role: The IT Specialist is responsible for managing and maintaining an organization's...  ...Required Skills: At least 3+ years working in an IT/service desk role. Excellent ticket system skills and a strong ability to prioritize... 
    Full time
    Work at office
    Remote work
    Flexible hours

    Sauce Labs Inc.

    Boston, MA
    10 hours ago
  • $22 - $26 per hour

     ...days ago Be among the first 25 applicants Overview We are seeking a highly organized and proactive Operations Support Technician to help ensure the smooth day-to-day functioning of our laboratory spaces. This role is essential to maintaining a safe, efficient, and well... 
    Hourly pay
    Full time
    Monday to Friday
    Shift work
    Day shift

    Eurofins PSS Insourcing Solutions

    Cambridge, MA
    2 days ago
  • $54k - $80k

     ...Posting Type Remote Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have... 
    Contract work
    Remote work
    Monday to Friday
    Flexible hours
    Shift work
    Night shift
    Afternoon shift
    Early shift
    Weekday work

    Relativity

    Watertown, MA
    1 day ago
  •  ...Timings: 8am to 5pm or 6am to 3pm or 9am to 6pm Here’s What You’ll Do: Provide exceptional customer service at the walkup service desk to resolve incidents immediately and expedite fulfillment of requests. Setup and fix IT equipment at desks, conference rooms,... 
    Work at office
    Immediate start
    Remote work

    RAIS

    Waltham, MA
    4 days ago
  • $40 - $45 per hour

    A national IT support firm is seeking an On-Call IT Field Technician to provide onsite support for PCs, Macs, and printers. Ideal candidates have 2+ years of IT support experience and can troubleshoot various technical issues, including network problems and printer configurations...
    Hourly pay
    Flexible hours

    Geeks on Site

    Medford, MA
    1 day ago
  • $72.7k

    Company : enGen Job Description : JOB SUMMARY This role supports one or more technical aspects of the application product life cycle, within a sub-product scope. You will collaborate with customers to understand capability needs, gather project specifications, create...
    For contractors
    Work at office
    Local area
    Remote work

    Highmark Health

    Boston, MA
    15 hours ago
  • $70k - $75k

     ...Responsible for supporting sales efforts of Associate and Strategy Specialists for the firm’s high net worth sales team. This includes...  ...option overlay programs and private placements). This includes helping clients fill out paperwork and having a working knowledge on trusts... 
    Full time
    Temporary work
    Worldwide

    Morgan Stanley

    Boston, MA
    3 hours ago
  • $60k - $80k

     ...fast-growing company that’s transforming the industry! Financial Recovery Technologies (FRT) is a technology-based services firm that helps institutional investors such as hedge funds, mutual funds, custodians, and the like identify, file claims, and collect funds made... 
    Temporary work
    Work at office
    Local area

    FRT Global Group

    Medford, MA
    12 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Help Desk Specialist. Be the first to apply!