IT Help Desk Specialist - First Contact Tech Support
RTA Group
A leading IT support company is seeking a Help Desk Specialist to efficiently assist users with technology issues. In this role, you will provide initial triage and troubleshooting for various IT problems, ensuring a smooth technology experience. Candidates should possess strong communication skills and have 1-2 years of IT experience, ideally working with ticketing systems such as Zendesk or ServiceNow. The position offers comprehensive medical benefits and professional development opportunities. #J-18808-Ljbffr RTA Group
- .../08/2023 Seeking a user-focused Help Desk Specialist to join our team. As the first point of contact for end user issues, you will provide efficient and effective support. Your responsibilities include triaging... ...requests and/or issues Shadow IT Asset Management, Network,...Suggested
- ...The Desktop IT Support Technician is responsible for providing day-to-day technical... ...technology resources and serves as the first point of contact for desktop support issues. Assemble,... ...network connectivity problems. Respond to help desk requests and provide timely customer...SuggestedWork at officeRemote work
$33.1 - $50.96 per hour
...where you matter. Your Impact The IT Support Technician V is the senior-... ...employee success through the first 90 days. They are also the designated... ...as single point of contact for C-suite EAs and Chiefs of... ...offer an array of options to help support you physically, financially...SuggestedHourly payFor contractorsWork experience placementWork at officeRemote workMonday to Friday- ...modern workspace, we're hiring a Senior IT Support Analyst to be the hands‑on technical backbone... ..., you'll be the senior on‑site point of contact: resolving complex issues, owning... ...a senior escalation point as well as a first responder. Advanced macOS troubleshooting...SuggestedWork at office
$55k - $75k
...World Evidence. Responsibilities / Position overview We are seeking a savvy IT Support Analyst to join our global IT department. As an IT Support Analyst, you will serve as the first point of contact for IT issues across the company and ensure all IT related inquiries are...SuggestedContract workTemporary workWork experience placementWork at officeRemote workFlexible hours3 days per week$62.4k - $83k
...been invented yet, you’ll fit right in. IT Site Engineer Powered by two trusted,... ...and serves as a critical first line of technology support for our associates. The End User Services... ...Responsibilities Serve as a first point of contact for IT incidents and service requests...Temporary workWork at officeLocal areaRemote workFlexible hoursShift work- ...Job Title: IT Support Engineer Location: Fully Remote (Houston, TX) Duration: 6 Months Baylor Genetics is an industry... ...peripheral equipment. This position serves as the first point of contact for all remote/on-site employees and is responsible for answering...Remote workRelocation
$175k - $227.5k
...We're looking for a Senior IT Support Engineer to be the face of IT... ...technology buildouts, service-desk maturity, and the tooling and... ...access on day 1, and a smooth first-week ramp-then improve the system... ...Serve as the primary point of contact for user issues, and own the health...Permanent employmentFor contractorsWork at officeRemote workWork from homeFlexible hours$110k - $150k
...driven purchases—Later helps teams understand what... ...highly technical Lead IT Specialist to own and evolve our... ...for IT foundations that support SOC2/ISO readiness,... ...scalable patterns:SSO-first, least privilege, automated... ...with owners and admin contacts. Start monthly access...Permanent employmentFor contractorsLocal areaRemote work- Roku's Global IT Support team in Cambridge supports about 450 employees across a range... ...the Cambridge-based team, you'll be the first point of contact for desktop/laptop issues, handling... ...65 problems while delivering reliable help to colleagues. This role blends hands-...Work at office
$27.93 - $36.64 per hour
...Join us! We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast... ...equipment. Provide backup support for first-line OT issues, helping maintain uptime and continuity of...Permanent employmentFull timeLocal areaRemote work$60k - $65k
...Hiring immediately for IT Help Desk Technician Transdev... ...assistance and support to our internal users... ...work closely with the IT Specialist to address all support... ...RESPONSIBILITIES: Provide first-line support and... ...interview process, please contact us.HR....Full timeContract workTemporary workLocal areaImmediate startRemote work$85k - $100k
...Serve as the primary IT point of contact for the Boston office,... ...in-person and remote support Handle new hire onboarding... ...needs Follow and help enforce IT security... ...-oriented IT Helpdesk Specialist to be the face of IT in... ...employee, from their first day onward. This is a...Work at officeRemote work$100k - $120k
...IT Specialist Boston, Massachusetts, United States Salary Range... ...transportation. We support a sustainable mobility ecology... ...User Support: Act as the first and final point of contact for all IT requests.... ...ability to prioritize urgent help desk tickets while maintaining...Local area- ...experienced Technical Analyst for Epic projects and additional technical support. Reporting to the Technical Manager, the Technical Analyst will... ...assist users through technical processesMeet with Health Center IT leaders to discuss and resolve issues entered through...Work at office
$52k - $66k
...employees do, too. We have a people-first culture that fosters kindness... ...CarGurus is hiring an IT Service Desk Analyst to join our IT Team... ...Provide Tier 1 technical support to employees both in person and... ...existing tools and processes to help improvements Collaborate...Work at officeRemote workOverseasFlexible hours- ...Help Desk Specialist Boston, MA - Onsite 3 days per week Role Summary... ...position is a high profile, first line of contact for all employees at the... ...This position will provide support to employees of the Firm's... ...troubleshooting and escalating to other IT groups. Employees are both...Work at officeRemote workShift work3 days per week
- ...A leading staffing solutions provider is seeking a skilled IT Support Technician to provide Tier 1 and Tier 2 technical support to internal... ...customers. Key responsibilities include managing IT service desk tickets, troubleshooting hardware and software issues, and ensuring...
$26.44 - $36.05 per hour
...and consistent care, while supporting our partners with reliable,... ...About the Position The IT Support Specialist II is a senior individual... ...participates in the team's first responder rotation and carries... ...intake, triage and first-contact resolution across all support...Hourly payPermanent employmentWork at officeRemote work- ...Consumer Product Testing in Norwood, MA seeks a Junior IT Networking Professional to support day-to-day technology operations. You will set up computers... ...assisting with network infrastructure, providing first-level Windows/Microsoft support, updating IT documentation...Full timeRemote work
- M.S. Walker, Inc. is seeking a Service Desk Support Analyst to join the Information Technology team in Norwood, MA. You will be the frontline... ...our knowledge base and documentation while collaborating with IT to improve support. Occasional travel between company locations...
$55k - $70k
Service Desk Support Analyst Department : Information Technology... ...company. You are the first person our people come... ...knowledge base, and helping us make support better.... ...transformation continues. Prior IT experience is preferred... ...are the first point of contact for technology support,...Work at office- Jobtailor in Cambridge, MA is seeking an entry-level Help Desk Technician to install, configure, test, and support computer hardware and software. You will maintain asset inventory and assist end users with IT issues, documenting tickets and maintaining data across core...Work at office
$35 per hour
...On-Call IT Field Technician – PC, Mac, POS and TV Mounting Location... ...U.S. Cities (Local, Onsite Support) Job Type: Independent... ...continuous job offers Dispatch and tech support team available to assist... ...Intro Call – A recruiter will contact you for a quick chat Onboarding...Hourly payFor contractorsLocal areaRemote workFlexible hours$55k - $65k
...IT Support Engineer I Applause is raising the bar for digital quality... .... Reporting to the Service Desk Manager, the IT Support... ...computer hardware and software Help fulfill support requests from... ...It Together: You have a team-first mindset and love collaborating...Casual workFlexible hours2 days per week- PMO Partners in Norwood, MA seeks an IT Help Desk Technician to provide on-site and remote support for hardware and software issues. You will configure devices, troubleshoot, manage incidents, and assist users to achieve timely resolutions. Applicants should be familiar...Local areaRemote work
$121k
...founded in 1963. Today, we help clients with total... ...highperforming solutions that support key BCG Finance and... ...architectures (microservices, API-first, single-page apps) and... ...representing Finance, IT, and Change Management... ...region. Your recruiting contact can share more about the...Work at officeLocal area- SharkNinja is seeking an IT Site Engineer to join the End User Services team in Needham, MA. You’ll provide frontline technology support for associates, provisioning hardware, managing access, and ensuring a high-quality support experience across office and remote workers...Work at officeRemote work
- ...maintain software and hardware-related components necessary to deliver IT services. Investigate and resolve hardware, software, and... ...users via phone, email, or in person to provide technical support and guidance. Train stakeholders on the utilization of new IT...
$32 per hour
...IT Help Desk Technician II Job Number: 25911 Functional Area: Credit Union Department: Credit Union School Area: Credit... ...Save Save Apply Now Posting Description IT/OPERATIONS SUPPORT SPECIALIST, Credit Union, provides advanced technical support for MIT...Full timeVisa sponsorship
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