Director of Contact Center Strategy & Growth
Progyny, Inc
Progyny is seeking a strategic leader to shape the contact center strategy, operating model, and readiness roadmap for new health plan services. You will partner with executive leadership to align initiatives with regulatory standards, member experience, and enterprise growth, while driving cross‑functional collaboration across Product, Technology, Analytics, Finance, and Legal. The role emphasizes governance, performance management, and change leadership to ensure scalable, compliant, and #J-18808-Ljbffr Progyny, Inc
Vacancy posted 4 days ago
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