Shift Supervisor

At Chick-fil-A, the Shift Supervisor role is more than just a job, it's an opportunity. In addition to working directly for an independent Owner, a Shift Supervisor is responsible for leading the opening or closing shift in their department. Please consider visiting Chick-fil-A Folsom if you'd like to learn more about the experience.

Responsibilities of a Shift Supervisor:

Leading shifts effectively

Leading day to day tasks

Properly handling CARES calls and customer complaints in the restaurant

Leading productivity effectively

Ensure the completion of Jolt checklists

Attending and contributing at Department meetings bi-weekly

Establishing accountability with Team Members

Maintaining a fun work environment

Communicating expectations to the team, ranging from Team Members to Team Leaders

Maintaining vision alignment with the Operator and Director team

Organizing the team with excellent follow through

Serv-Safe managerial certified

Behavioral Characteristics

Demonstrate the organization’s Mission & Core Values

Pay attention to detail

Demonstrate 360 awareness

Takes initiative

Be compassionate towards Team Members

Motivate the team to uphold the standards of the restaurant

Delegate tasks when needed

Communicate effectively with team

Take charge and ownership of the shift

Solve problems and make quick decisions when necessary

Coach and develop others through an attitude of continuous improvement

Welcome feedback

Be available to open and close the restaurant at least three times a week

Work an average of 32 hours a week

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay

Along with a competitive paycheck, you will have the opportunity to earn college scholarships.

FREE MEALS!

Every team member on every shift receives a free meal to enjoy either on their meal break or before or after their scheduled shift.

Closed Sundays

All Chick-fil-A restaurants are closed on Sundays so you can always have a day off to spend with family and friends.

Work Directly With A Chick-fil-A Owner

The Owner is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

It's a Great Place to Work

At Chick-fil-A, our Owners consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Requirements:

1+year of Management/ Supervisor Experience

Full-Time Availability (30+ hours)

Compensation:

The hourly wage rate is starting up to $24.

Benefits

Health insurance and college scholarships.

We want to meet YOU!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.