Front Office Manager
Blue Sky Hospitality Solutions
Overview Job Title: Front Office Manager Location: Fairfield by Marriott Inn & Suites Hartford Airport Windsor Locks Department: Front Office / Guest Services Reports To: General Manager Job Summary: The Front Office Manager is responsible for overseeing all front desk operations and ensuring exceptional guest service experiences. This role manages daily front office activities, supervises staff, handles guest concerns, and coordinates with other departments to maintain smooth hotel operations. Key Responsibilities: Supervise and manage front desk staff, including hiring, training, scheduling, and performance evaluations Ensure a high level of guest satisfaction by addressing inquiries, concerns, and complaints promptly and professionally Oversee check-in and check-out procedures to ensure efficiency and accuracy Manage room inventory, reservations, and occupancy levels in coordination with housekeeping and sales teams Monitor front office budgets, revenue, and financial transactions, including billing and cash handling Implement and maintain standard operating procedures and service standards Ensure compliance with hotel policies, safety regulations, and security procedures Prepare reports on occupancy, revenue, and guest feedback Foster a positive work environment and promote teamwork across departments Qualifications: 3–5 years of experience in hotel front office operations, with at least 1–2 years in a supervisory role Strong leadership, communication, and interpersonal skills Proficiency in property management systems (PMS) and Microsoft Office Excellent problem-solving and decision-making abilities Ability to work flexible hours, including evenings, weekends, and holidays Key Competencies: Customer service excellence Leadership and team development Attention to detail Multitasking and time management Conflict resolution Working Conditions: Fast-paced hospitality environment Prolonged standing and interaction with guests Occasional high-pressure situations requiring quick decision-making #J-18808-Ljbffr
- ...The Front Office Manager is responsible for assisting the Director of Operations while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Responsibilities Approach...SuggestedLocal areaFlexible hoursShift work
$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout... ...during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and...SuggestedHourly payFull timeShift workNight shiftAfternoon shift- ...Breeze Airways™ is seeking an Area Manager for Airport Operations and Guest Services in Windsor Locks, Connecticut. The role entails ensuring safety, managing operations budgets, and guiding teams in customer service. Candidates should possess strong leadership skills...Suggested
- ...The Front Office Manager at The Goodwin Hotel is responsible for overseeing the daily operations of the front office department, ensuring that guests receive exceptional service from check-in to check-out. This role involves managing a team of front desk staff by fostering...SuggestedLocal areaNight shiftWeekend workDay shiftAfternoon shift
$18.44 - $21.44 per hour
...is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities...SuggestedPermanent employmentLocal areaFlexible hoursShift workNight shift$17 per hour
...home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more... ...Room Supervisors Do Provide leadership and supervision for front‑of‑house staff in the dining room Oversee scheduling of waitstaff...Hourly payFull timeWork at officeLocal areaFlexible hoursShift work- Overview Front Desk Coordinator "Open Up" to A Whole New Dental Experience Imagine working in a place which delivers best in class patient... ...group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others...Full timeWork at office
£29k per year
...are seeking an experienced Reception Team Leader to join the Front Office team at this busy and highly regarded hotel. This is a fantastic... ...their stay. Reporting directly to the Deputy General Manager, the Reception Team Leader will lead by example, support the wider...Contract workFlexible hours- ...and build connections. Join us and help redefine the culinary experience in Senior Living. You must have previous leadership, management and serving experience to be considered. APPLY NOW Criminal Background Screening is required. Live Well, Love Life #IND...All shiftsFlexible hours
- ...CT. The role includes overseeing daily dining room operations, ensuring exceptional service quality for residents and guests, and managing dining room staff. The ideal candidate should have a minimum of three years of experience in dining service and two years in a supervisory...
$17 - $25 per hour
About Us HEI manages an unparalleled portfolio of leading full‑service branded hotels and luxury and lifestyle independent hotels across... ...MIT will spend 12 months immersing themselves in both the Front Office and Housekeeping departments. The objective of this program is...Hourly payTemporary workRelocationShift work- HEI Hotels & Resorts seeks a recent graduate for the Rooms Manager-in-Training (MIT) program in the United States. The 12‑month fast‑track assignment immerses you in Front Office and Housekeeping, building a foundation for a long‑term career within HEI. Shadowing, rotations...Work at officeRelocation
- GameStop in Connecticut is looking for a dedicated Retail Management professional. The role involves providing exceptional guest service, managing store operations, and training associates. Candidates should have at least 6 months of retail management experience and be...Full timeFlexible hours
- Askar Brands is seeking a dedicated Restaurant Manager for their establishment in Hartford, Connecticut. This role involves leading a team to ensure operational excellence and deliver exceptional guest experiences. The ideal candidate will be responsible for team leadership...
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- Sulekha.com New Media Pvt Ltd in Hartford, CT is seeking a professional front desk receptionist to greet visitors, manage calls, schedule appointments, and provide general administrative support. The role requires strong communication, organization, and a proactive customer...
- ...community-focused care environment where innovation meets compassion and every perioperative win feels like a victory lap. The OR Nurse Manager will join a mission-driven, patient-first culture known for clinical excellence, strong quality outcomes, and a Just Culture...Local area
- ...is seeking a Receptionist for its newest warehouse in Hartford, Connecticut. In this role, you will greet guests, manage phone calls, and support office operations. This is an excellent opportunity to join a leading distributor of industrial and packaging materials. Successful...Work at office
- Lincoln Financial in Hartford, CT, is seeking a dedicated Facilities Coordinator to manage front desk operations and streamline onboarding processes. You will be the first point of contact, coordinating visitors and managing facility access while ensuring smooth operations...
- ...Department. Achieve and exceed sales and prospecting goals set by management. Represent Hartford Athletic at various networking and... ...Stadium ticketed events, serving as a key member of the Front Office. Other responsibilities and duties as assigned. The Ideal...Work at officeFlexible hoursNight shift
- Airport Ramp/Customer Supervisor (Breeze) Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company...Bi-weekly payHourly payWeekly payFull timeWork experience placementSeasonal workImmediate startNight shiftRotating shiftWeekend work
$103.2k - $114.67k
...employees to work at least three days in the office, including Tuesdays and Wednesdays, with... ...Works collaboratively with the Workforce Management team to ensure appropriate staffing needs... ...“That’s not my job”.Be a self-driven front-line leader who is not afraid to work hard...For contractorsH1bWork at officeRemote work$119.5k - $182k
...applicable federal, state, or local law. I. Job Summary The Senior Manager, Customer Onboarding is responsible for the planning, directing... ...) Preferred Qualifications IV. Physical Requirements Office: This job primarily operates in a professional office environment...Temporary workWork experience placementWork at officeLocal area- ...internal action and customer-facing results. Lead escape/crisis management when delivery or quality issues arise-keeping stakeholders... ...clear reporting in a dynamic environment. Advanced Microsoft Office skills-especially Excel and PowerPoint. Why you'll love this...Permanent employmentWork at officeFlexible hoursShift work
$55k
...incentive If you enjoy our products, you’ll really enjoy being a part of our team! Position responsibilities: The Account Manager is responsible for selling and ordering products into existing accounts, ensuring consistent adherence to merchandising and...Full timeMonday to FridayShift work$35k - $37k
...prioritize tasks. “Gauges” of Responsibility Supervise employees making sure they are performing all the job duties implemented by management. Coaching employees by giving them constructive feedback to help perform certain tasks. Greet guests and provide an...Local areaFlexible hoursShift workNight shift- ...; minimize his or her shortcomings. Embrace a participative management style, not an authoritative one. Reports to work appropriately... ...tasks as keying information into computer system and other office equipment.3. Coordination:Ability to safely operate computer...Contract workPart timeSecond jobWork at officeShift work2 days per week
$75k
...Account Manager BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the...Contract workTemporary workLocal area- ..., emails, social selling, and networking events. Build and manage a self-sourced pipeline of corporate prospects and accounts across... ...Stadium ticketed events, serving as a key member of the Front Office. Other responsibilities and duties as assigned. The Ideal...Work at officeWeekend workAfternoon shift
- Unifi Aviation LLC seeks a dedicated individual responsible for leading a team of agents and providing excellent customer service to passengers in Windsor Locks, CT. The successful candidate will oversee ticketing, assist passengers, enforce safety policies, and ensure ...Full time
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