Revenue Management Analyst-Process Improvement

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.


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Position Summary:
We have an exciting opportunity to join our team as a Revenue Management Analyst-Process Improvement.


In this role, the successful candidate is responsible for charge capture initiatives throughout the hospital system and serves as the liaison for Revenue Cycle Operations and clinical departments to communicate charge capture issues and concerns. Analyst will log incidents, learn ancillary systems / processes to create process work flows and identify root causes, develop presentation material, schedule, and present findings to senior leadership. Position will also assist with additional Revenue Management functions within the department that indirectly supports overall charge capture initiatives and late charge improvements.

Job Responsibilities:

• Demonstrates knowledge of the organization's Service Standards and incorporates them into the performance of duties.
• Acts as liaison for clinical department personnel for questions and concerns regarding charge capture.
• Facilitate and coordinate the information flow between clinical departments, IT, Revenue Cycle Operations, and various other parties to ensure that charge capture issues are surfaced and followed up appropriately.
• Identify, report, and track charge capture issues/incidents to insure that root causes are identified and corrected to reduce charge capture delays.
• Learn and understand the functionality of the various charge capture / ancillary systems and how they relate to the hospital billing revenue cycle and affect charge capture.
• Coordinate, schedule, and develop presentation material for process improvement work group and executive level meetings.
• Assist clinical departments in devising reconciliation procedures, work flow processes, and reporting tools for process improvement.
• Extracts and complies data from various system sources to develop sound analyses leading to potential charge capture opportunities.
• Maintains data integrity when manipulating data files for purposes of analysis.
• Works independently, takes initiative, and thinks critically.
• Provides regular status updates to manager, and communicates updates, relevant concerns and issues to the department as a whole as needed.

Minimum Qualifications:
To qualify you must have a BA/BS in Finance or Business Management, plus 1-3 years of experience in Finance or a related field.
Previous experience and understanding of hospital revenue cycle workflows, healthcare billing, healthcare information systems, and other related healthcare topics (e.g. reimbursement, charge master, patient financial services, hospital operations, etc.).
High level of analytical skills, and excellent communication skills required.
Proficiency in Microsoft PowerPoint, Access, Excel and Word are required.

Preferred Qualifications:
Epic Resolute Hospital Billing Knowledge, Visio, OneNote, and Tableau software experience

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.


NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $70,481.60 - $89,068.27 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here