Front Desk Agent
Fairfield Inn & Suites
Front Desk Agent
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!
Benefits:
- MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
- Paid Holiday for Full Time/Part Time – Upon hire
- Paid Time Off for Full Time/Part Time – 6 Months of Service
- Nationwide Employee Stay Discounts for Hotel Brand
Responsibilities:
- Greet and assist guests during arrival and departure
- Process payments and issuing room keys
- Respond promptly to guest questions and concerns
- Coordinate with housekeeping and maintenance
- Maintain accurate reservation records
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