Construction Estimator Adjuster

Construction Estimator Adjuster

Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Construction Estimator Adjuster. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow.

Primary Responsibilities

1. Customer Satisfaction
   • Establish customer relationships for construction services
   • Educate customers on the construction process
   • Work with customers to understand desired upgrades/changes
   • Ensure that estimates meet client requirements.
2. Project Initiation
   • Analyze labor, material, and time requirements for a project
   • Create an accurate sketch and initial scope of work for construction projects.
   • Deliver a consistent and well-defined initial estimate.
   • Recognize project constraints and/or needed upgrades
   • Work with Project Manager to price bid items, if needed.
3. Project Planning
   • Identify and document finalized project scope of work.
   • Work with outside resources as necessary to complete accurate estimates (i.e Structural Engineers, ITEL, Electrical Inspectors, etc.)
   • Assemble accurate and well-organized estimates.
   • Deliver and Communicate estimates to the Project Manager.

Necessary Experience and Skill Set

• 2 years of previous construction estimating and/or insurance adjusting experience
• Strong background in negotiation and conflict management.
• Superb customer service track record
• Have clear and professional communication-both written and verbal
• Insurance claims experience is a plus.
• Proficient use of Xactimate™ estimating software
• Critical thinking and problem-solving skills
• Organized and able to multi-task in a fast-paced environment.
• Must have a good driving record

Formal Education/Training

• BA in engineering, construction science, or a similar relevant field preferred

Physical and Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and job sites can be loud. Normal Working Hours, Additional Working Hours, and Travel Requirements This is a full-time position, working 7:00 a.m.–5:00 p.m., Monday–Friday, 45 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected. Pay Rate Based on experience, with the possibility of bonus pay and increases based on merit. SERVPRO of Evergreen Park/South Chicago is an EOE M/F/D/V employer Each SERVPRO® Franchise is Independently Owned and Operated. Revised 07/20

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.