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IT Field Service Ticket Scheduler

ADP, Inc.

ADP, Inc. in Norcross, GA is seeking a Ticket Coordinator to receive, validate, schedule with customers, plan and assign tickets to designated field technicians for hardware IT repair services. You will communicate directly with technicians and end-customers and ensure adherence to contractual SLAs. The role requires punctuality, strong communication and interpersonal skills, and the ability to multitask in a fast-paced environment. ServiceNow or ITSM experience is preferred. #J-18808-Ljbffr ADP, Inc.

Vacancy posted 1 day ago
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