IT Service Desk Lead: Service Excellence & Team Enablement
Centralized Accounting and Payroll/Personnel System
Centralized Accounting and Payroll/Personnel System seeks an IT Service Desk Lead to manage the Service Desk operations in Texas, Austin. The role involves coordinating daily operations, providing advanced technical assistance, and supporting team onboarding. We seek candidates with a degree in information technology and at least four years of relevant experience. Strong skills in IT Service Management tools and performance analysis are essential. This position offers a range of benefits including free parking and comprehensive medical insurance. #J-18808-Ljbffr Centralized Accounting and Payroll/Personnel System
- ...customers. Primarily supports TAC and MI Service with the management, execution, and administration... ...; our Non‑Destructive Testing (NDT) team harnesses advanced radiography solutions... ...communication and interpersonal skills, excellent phone manner. Ability to make independent...SuggestedLocal areaRemote workFlexible hoursNight shift
$60k
At Mitratech, we are a team of innovators focused... ...that supports individual excellence and takes pride in its... ...investment, enabling the chance to move at... ...of the most complex, leading-edge technologies available... ...ensuring preparedness in servicing the product * Monitor...SuggestedTemporary workWork at officeRemote workWorldwide$57.5k - $77.63k
...Engineer II (TSE) will be part of a team of support engineers as part... ...JCL, ISPF and SMP/E. ~ Excellent verbal and written... ...TCP/IP. ~ Strong customer service skills. ~ Excellent written... ...extend the value of these assets, enabling our customers to embrace the...SuggestedPermanent employmentRemote workWorldwide$96k - $132k
.... We design, build and service cutting-edge equipment... ...electronics industry, Applied enables the exciting... ...customers. We empower our team to push the boundaries... ...every day in a supportive leading global company. Visit our... ...Demonstrate excellent relationship management...SuggestedFull timeRemote workRelocationShift work$57 per hour
...Engineer to join their dynamic team. As a Fleet Support Engineer,... ...supporting operational excellence and innovation. The ideal candidate... ...(NYSE: MAN), the leading global workforce solutions company... ...and managing the talent that enables them to win. We develop innovative...SuggestedHourly payWeekly payTemporary workFlexible hours$35 - $50 per hour
...Technical Support Engineer (Premium Team) Austin | New York City Gong harnesses... ...documentation enhancements. Contribute to self-service resources, such as knowledge base... ...handling high-priority customer escalations, leading customer calls, and working with...Hourly payFull timeRemote workWork from homeFlexible hours- ...operators and electric mobility service providers. We offer a scalable solution that enables clients to efficiently manage their... ...Support Engineer to join our team. Responsibilities Support Driivz... ...preferred cloud-based - AWS, GCP). Excellent analytics and investigation...Full time
- ...providing managed services globally, Integritek... ...technological needs; IT management, IT... ...Works effectively in a team to establish... ...Coordinating and leading in the design, testing... ...hidden problems, is excellent at honest analysis,... ...accommodations to enable individuals with disabilities...Contract workWork at officeFlexible hours
$70k - $85k
...left to choose between paper, Excel, and WhatsApp, or decade-old... ...intelligently and empower their teams. In 4 years, we've already... ...receive the highest level of service. This is a role with real... ...Technical Support, Customer Enablement, or similar - ideally in a B2...Full timeWork at officeHome officeFlexible hours- ...specializes in performing and enabling technical support for... ...technical support team for our Content Manager... ...This is going to be an excellent opportunity for you to... ...other support teams and service units to provide seamless... ...resolution that lead to delightful client perceptions...Remote workWorldwide
$100k - $130k
...Our relentless focus on trading excellence combined with technological... ...proprietary trading platform, enabling us to compete at the highest levels... ...point of contact for our trading desks. You will sit between the Traders and the Core IT team, ensuring our systems run...Weekend work$96k - $132k
.... We design, build and service cutting‑edge equipment... ...electronics industry, Applied enables the exciting... ...customers. We empower our team to push the boundaries... ...every day in a supportive leading global company. Visit our... ...management skills Excellent interpersonal and communication...Full timeWork experience placementRemote workRelocation- ...adherence to the Global Services Delivery Framework and operational excellence through high... ...other Global Delivery teams to achieve... ...adherence to the enablement plan and new hire... ...+ Experience in leading and mentoring a team... ...on the subject of IT Operations and/or...Work at officeRemote workFlexible hours
- ...Holdings offers industry-leading wealth management... ...deliver exceptional client service. We combine advanced business... ...and advocacy, enabling advisors to offer comprehensive... ...Support Engineering team to support the launch... ...solving abilities, with excellent verbal and written...
$118.3k - $306.4k
...from one of the world's leading technology companies.... ...focus, and operational excellence. We invest deeply in our... ...scale. The OCI Limits Team owns the foundational platform that manages service limits, quotas, and... ...Infrastructure (OCI). The team enables customers and internal...Temporary workRelocation packageFlexible hours$95k - $120k
...and executive leadership team. This senior ‑level role... ...technical partner enabling our executives to operate... ...discreet, customer‑focused service with maximum... ...Workplace Technology and IT Operations to manage escalations... ...precision and calm. Excellent communication,...Work at officeRemote workHome office$67.9k - $132.5k
...Position Overview The Service Desk Shift Supervisor... ...consistently met in a federal IT environment. The... ...tier support and other IT teams and taking customer... ...leadership experience (team lead or supervisor) in a... ...accommodations may be made to enable individuals with...Contract workWork at officeShift work- Clearcourse is seeking a Service Desk Lead to manage a small support team and enhance service desk operations. The role includes leading a team, analyzing support... ...processes. Ideal candidates should have experience in IT Support or Service Desk environments, a strong grasp...Remote job
- ...jobs, and work with the leading energy companies worldwide... ...and looking to grow our team with a new Weekend Help Desk Supervisor! Responsibilities... ...Tier 2 Teams, as needed Excellent IT documentation skills... ...Group Policy, Sites and Services, etc.) Microsoft Active Directory...Work at officeWorldwideWeekend work
- ...from silicon to systems, enabling customers to rapidly... .... We deliver industry-leading silicon design, IP,... ...solutions, and design services. We partner closely with... ...impossible" problems for teams pushing the boundaries... ...the Ansys Customer Excellence (ACE) Global Technical...
- Service Desk Lead Location: Remote (Australia) Reports to: Managing Director, Sports & Leisure About... ...Desk Lead to manage a small support team while improving how service desk operations... ...You Experience in a Service Desk or IT Support environment Previous team leadership...Remote work
$158k - $199k
...The Client Director, Team Lead role is responsible for... ...experience in high technology (services or software) sales... ...solutions that provide IT decision support to... ...PowerPoint, CRM tools, Word, Excel, etc.) ~... ...in you and the company, enabling us to multiply our impact...Worldwide- ...(s). Workplace Services Engineering (WSE)... .... We partner with leading employers to deliver... ...employees. Our teams work at the intersection... ...needs. The IT Program Manager is... ...technology programs that enable business strategy... ...reporting. ~ Excellent written and verbal...Work at office
- * Available for customer service 24hr/day when on-call, as needed.*... ...platform experience** is a plus.* Excellent technical and troubleshooting... ...with own work and impact of team results* Informal leadership capabilities... ...a floating holiday that enable our employees to celebrate the...Remote work
$171.6k - $392.1k
...Opportunity As Delivery Lead, your focus will... ...with cross‑functional teams to ensure alignment between... ...of leading practices to enable navigation through obstacles... ...to complex problems. Excellent communication skills to... ...to EY’s Talent Shared Services Team (TSS) or email the...Contract workSummer holidayFlexible hours- ...a week. Schwab Technology Services partners closely with business... ...for establishing and leading enterprise-wide, cross-functional... ...practices as needed Manages team relationships to ensure effective... ..., including Agile/Scrum Excellent problem-solving and critical-...Full timeWork at office
$184.9k - $250.2k
...Remediation Engineering team is building the... ...These applications enable Amazon defensive... ...communication, and excels at balancing priorities... ...products and services, while collaborating... ...passions. You will lead operational excellence... ...In Amazon Security, it's in our nature to...Temporary workFlexible hoursShift work- ...IT BI Solutions Engineer Operating Company: Environmental Solutions... ..., usable formats and enabling informed decisions through scalable... ...with business analysts, IT teams, and functional experts to translate... ...problem-solving mindset. Excellent communicator, able to...Permanent employmentWork at office
- ...the technical foundation of our delivery teams. They are primarily responsible for... ...configurations. Our openings provide an excellent opportunity for those looking to get into... ...compliance requirements. This includes enabling and monitoring SSO and BYOK, access reviews...Work at office
- Job Description - GLO - IT Service Desk Lead (Program Management Specialist II) (00058424) Job Description Organization GENERAL LAND OFFICE... ...onboarding, cross‑training, and knowledge sharing within the team. Managing documentation and knowledge base resources. Assisting...Full timePart timeWork at officeVisa sponsorshipWork visa
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Service Desk Lead: Service Excellence & Team Enablement. Be the first to apply!
- IT internship Austin, TX
- information technology Austin, TX
- senior director it Austin, TX
- IT account executive Austin, TX
- information technology instructor Austin, TX
- IT contractor Austin, TX
- information technology application specialist Austin, TX
- junior IT professional Austin, TX
- IT tech Austin, TX
- it risk analyst Austin, TX

