Housing Navigator

Job Description

Job Description

Responsibilities:

• Coordinates intake and individualized needs assessment for clients. Works with clients to develop Individualized Service Plan (ISP) that addresses barriers to obtain services/housing.
• Monitors and evaluates client’s progression through their ISP and develops modifications to the plan as necessary.
• Assists clients with procuring necessary documents and services such as identification card, birth certificate, social security income, disability income.
• Identifies appropriate permanent housing options for client such as subsidized housing, Section 8, Shelter Plus Care, and VASH, as well as permanent supportive housing, affordable and market rate housing and other housing opportunities.
• Assist client with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate for clients with prospective landlords
• Provides information, referrals, linkages, and advocacy to assist clients in accessing services and resources.
• Performs outreach services, contacting homeless persons in all places where they congregate in the geographic areas covered under New Directions contracts.
• Provides supportive services in a non-judgmental manner.
• Drives Company provided vehicles and transports clients to appropriate services.
• Achieves working knowledge of the contract and grants that fund the services they provide.
• Maintains complete and accurate documentation of series objectives and outcomes as well as other services in accordance with federal, state, county, city and New Directions guidelines
• Maintains client related data tracking systems, including case notes and complete HMIS entries. Generates client data for monthly reports
• Work consultatively with other staff to ensure appropriate levels of services.
• Mediates disputes between homeless persons and community members/neighbors and stakeholders.
• Communicates with Program Manager on challenges to the effective delivery of services.
• Participate in conferences, workshops, special projects, staff training and other meetings or events as needed.
• Other duties as assigned.

Education & Other requirements

• Associates Degree, Bachelor’s Degree preferred or equivalent experience in a related field.
• Two years of street outreach experience
• Valid Driver’s License, and ability to be insured by New Directions.
• Ability to Provide Employment Eligibility Verification.
• Complete a background screen and drug test.
• Provide annual evidence of tuberculosis test.
• Must be able to work flexible hours.

New Directions for Veterans (NDVets) is staffed by a dedicated team of professionals who thrive in a rapidly growing, visionary organization. We seek individuals who can use their skills and commitment to help us in our mission to improve the lives of veterans. As a member of our team you will reap benefits far beyond a paycheck.

Company Description

New Directions for Veterans (NDVets) is staffed by a dedicated team of professionals who thrive in a rapidly growing, visionary organization. We seek individuals who can use their skills and commitment to help us in our mission to improve the lives of veterans. As a member of our team you will reap benefits far beyond a paycheck.