Employee/Labor Relations Analyst

Job Summary Reporting to the Director, Academic Employee Relations and supervised by the Senior Analyst, the Employee/Labor Relations Analyst assists in the research and investigation of claims under the scope of employee and labor relations. The incumbent performs duties to assist with assurance that the University is timely in complying with all affirmative action laws at the federal, state, and local levels. The incumbent assists in the mediation and resolution of disputes and also assists in the research, analysis and preparation of grievance and complaint responses. In addition, the incumbent will consult with supervisors and managers and provide advice regarding disciplinary actions, grievance process, interpretation of collective bargaining agreements, CSU policies and procedures, and other employee/labor relations matters. Incumbent also assists with design, development and delivery of ER training. Key Responsibilities Conducts intakes for concerns related to academic student employees, staff, and faculty, and drafts responses to complainants. Gather, prepare and analyze technical and statistical data for use in grievance processing, mediation, arbitration, fact‑finding and employee relations activities. Assist management in the preparation of the University’s position in matters involving complaint investigations conducted by governmental regulatory agencies including the EEOC, CRD, OCR, Labor Commissioner and the Bureau of State Auditor by determining records and data to gather and drafting responses. Gather and summarize data and draft responses to information requests related to grievances and discipline cases. Research and summarize current issues and past history in preparation for management’s responses to grievances. Drafts settlement agreements and grievance responses. Research issues with the Chancellor’s Office or other pertinent agencies related to contract interpretation/administration. Conduct intake sessions to determine the nature of the complaint and advise clients of next steps. Schedule appropriate meetings. Send pertinent materials as necessary. Provide administrative support associated with investigations related to grievances and Other Conduct of Concern (OCC). Assist in preparation of reports and draft grievance responses and complaint findings. Consult with and provide advice to supervisors and managers (MPPs) regarding disciplinary actions, grievance process, contract interpretation, CSU policies and procedures, and other equal opportunity and employee relations matters. Ensure evaluations are correct before inputting information into the system. Provide guidance to managers on the corrections necessary for evaluation compliance. Knowledge, Skills & Abilities Knowledge of human resources methods, procedures and practices used in a unionized environment Basic knowledge of federal and state EE/EEO/AA laws Excellent customer service and public relations skills Excellent organizational and time management skills to set and meet deadlines Strong verbal and written communication skills Ability to take accurate notes Ability to conduct research, gathering relevant facts unique to each complaint Ability to communicate with constituents in a professional and respectful manner Ability to make decisions in areas where guidelines may not exist Ability to perform accurately in a detail-oriented environment Ability to be sensitive to employee concerns about discrimination types Ability to maintain confidentiality and appropriately handle sensitive communication with employees and external agencies Ability to handle multiple work priorities, organize and plan work and projects in a high stress environment Ability to interpret collective bargaining agreements and apply the agreements to complex situations Ability to assist in conducting thorough investigations using effective interviewing skills Ability to compose and appropriately format correspondence and reports Ability to document complaint issues and keep accurate records Required Qualifications Bachelor’s degree or completion of a professional training program specific to the position Directly related work experience, or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications PHR or SHRM certification One (1) year or more of labor relations experience; one (1) year or more experience conducting or assisting with workplace investigations; experience with diversity and equity; experience with interpretation of federal and state regulations and collective bargaining agreements Compensation Classification: Confidential Administrative Support I Anticipated Hiring Range: $5,237/month - $5,513/month CSU Salary Range: $4,261/month - $8,166/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. All applicants must apply within the specified application period: October 26, 2026 through November 9, 2026 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at and questions may be sent to View email address on click.appcast.io. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university’s third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at View phone number on click.appcast.io or by email at View email address on click.appcast.io. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at View phone number on click.appcast.io or by email at View email address on click.appcast.io. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Oct 26 2026 Pacific Daylight Time Applications close: #J-18808-Ljbffr The California State University