Mid Program Support Specialist

Job Family Business Systems Analysis Travel Required None Clearance Required Ability to Obtain Public Trust What You Will Do Responsible for the effective administration of business operations for an office, department, or division. Supports the planning and implementation of information, business, and management projects, programs, or services. Uses discretion in organizing, analyzing, and reporting research results on a variety of subjects. Interfaces with internal/external customers and vendors to determine business or program support needs. May include billing/charge‑back responsibilities. Serves as liaison between client representative and internal and external customers. Responsible for communicating promptly, professionally and managing expectations. Resolves client requests, questions, and provides analysis of situations. Participates in quality improvement activities. Records and analyzes trends. Develops reports as requested. Coordinates referrals to technical, professional, or service personnel for appropriate services, repairs, training, and follow‑up. May perform property delegate functions to assist manager of accountable property to support client property custodians. Assists in maintaining documentation. Assures that acceptable administrative services are provided to the client within budget, on schedule and with a minimum of disruption. Carries out recurring office procedures independently. Reviews outgoing materials and correspondence for internal consistency and conformance with office procedures; assures that proper clearances have been obtained. Composes correspondence requiring some technical understanding. What You Will Need AA/AS Degree in related field. Five years of related experience. Proven ability to manage multiple priorities and meet deadlines in a fast‑paced environment. Strong analytical skills with experience organizing, interpreting, and reporting data. Experience supporting business, operational, or administrative projects/programs. Excellent written and verbal communication skills, with the ability to interface effectively with internal and external stakeholder. High attention to detail with strong organizational and documentation management skills. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and business applications. What Would Be Nice To Have Experience supporting federal project. The annual salary range for this position is $85,000.00-$141,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach Care.com annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) Position may be eligible for a discretionary variable incentive bonus Equal Opportunity and EEO Statement Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. #J-18808-Ljbffr