Windows Administrator

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

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Duties

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Performs windows systems administration duties for the Marine Corps Community Services (MCCS) global data network, supporting both enterprise server farms and command site environments. Provides support for the installation, configuration, maintenance, and optimization of hardware and software systems spanning a diverse technology stack. Key platforms include SCCM, SolarWinds, Active Directory, DHCP, DNS, Microsoft 365, Azure, Remote Desktop Services, Okta, VMware, and NetApp Storage, as well as cloud and on-premises services. Manages application version control and release planning, documents system configurations, and ensures compliance with security and operational standards. Monitors and tunes systems and network performance, diagnosing infrastructure issues, and restoring services to full functionality following outages or failures.

Ensures all MCCS applications are protected by appropriate cybersecurity measures and safeguards data integrity through the evaluation, implementation, and management of effective hardware and software solutions. Offers expert guidance on a broad spectrum of complex IT issues, consistently interpreting and applying relevant policies, standards, and guidelines. Conducts technical analyses and recommending resolutions for infrastructure challenges and identifying opportunities for service delivery improvements. To include testing and validating system functionality, optimizing performance, and defining technical requirements for new implementations and enhancements.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.

Plans, organizes work, and manages internal procedures and resources to ensure maximum productivity and economies. Monitors programs on a regular basis and initiates corrective action to ensure support of operating programs of MCCS. Develops long-range plans in conjunction with internal operating directives. Effectively supports the Marine Corps Equal Employment Opportunity and Sexual Harassment policies, and ensures compliance with fire, safety, and other environmental issues and programs. Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse.

Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required.

Requirements

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Conditions of employment

• See Duties and Qualifications

EVALUATIONS:

Qualifications

Bachelor's degree from an accredited college or university in Computer Science, Information Technology, or a related field appropriate to the work of position AND four years of experience performing windows administration duties for a large or worldwide data network with server farm and site deployed servers supporting services such as retail, food and hospitality, recreation, property management and other incidental services OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above.

Skill to install, maintain, and troubleshoot Windows Server 2019 and 2022 and above. Skills to optimize the functionality of networks and systems through automation using tools like SCCM, SolarWinds and Ansible. Experience to perform routine administration and repair of Windows servers supporting Active Directory, Azure AD, DHCP, DNS, Intune, M365, Identity Management tools and Remote Desktop Services. Must be able to support cloud services and on-premises virtualization support including VMware and NetApp Storage.

As an authorized and privileged user of Department of Defense Information Systems must possess or receive Information Assurance awareness by completing the DoD8570/DoD8140 requirements (i.e. Security+ Certification) as a condition of access within six months of employment and thereafter must complete annual Information Assurance awareness training.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review:

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

• Stability of Federal Civilian Service

• People with passion for doing work that matters

• Quality of Work Life Balance

• Competitive Pay

• Comprehensive Benefit Packages

• Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.