Hyatt Place Boise Towne Square - Front Desk Agent

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine. KEY SKILLS/RESPONSIBILITIES Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable. Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly. Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings. Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork. EDUCATION & EXPERIENCE High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan PROPERTY INFORMATION: Ideally located 10 minutes from the Boise Airport and downtown Boise, Hyatt Place Boise/Towne Square Mall is within walking distance of 23 restaurants, and close to many fun attractions and family activities, like Bogus Basin Ski Resort and Roaring Springs Water Park. Guests can enjoy a day of shopping at Towne Square Mall or take a short drive to downtown to explore the eclectic mix of boutiques, galleries, and gift stores.