gerente de restaurante

General Description

The general manager directs the restaurant to ensure high customer-centric performance and an agile operation that promotes customer loyalty. Represents Campero as the local face of the brand. Responsible for the intricacies of running a successful Campero restaurant.

Responsibilities

• Establish objectives and goals for operations and oversee daily shift operations
• Seeks implementation of best practices in operation
• Models passion for service, establishing a dynamic of interaction with restaurant customers and employees
• Attends to and resolves problems that arise in restaurant operation
• Involves in operational and technical training of employees
• Provides timely feedback on performance and ensures that the team is developing according to plan, ensuring that incoming staff meet company policy
• Maintains food safety and quality standards
• Verifies customer satisfaction/Handles customer complaints, interact with guests to obtain feedback on product quality and service levels
• Organizes schedules, tracks employee hours, and records payroll data
• Places orders with suppliers
• Manages profit and loss
• Ensures that all cash withdrawals at the end of the day are completed correctly
• Coordinates the daily front and internal restaurant operations
• Controls operational costs and identifies ways to improve operational efficiency
• Coordinates recruitment, selection, and onboarding to maintain a complete team in the restaurant
• Maintains general standards of sanitation, health, cleanliness, and safety for food preparation areas, kitchen services, dishes, and utensils.
• Follows and complies with all safety rules, policies, and procedures.

Expected Behaviors

• Friendly and welcoming attitude/Model customer orientation to other employees
• Must have excellent interpersonal communication skills to work with others
• Team leader energetic: inspires and empowers the team and constantly works to achieve an attractive environment
• Promotes a culture of operational excellence and passion for service
• Anticipates and prevents problems with a proactive attitude
• Sense of urgency
• Attention to detail
• Proactively helps where most needed in the restaurant

Pay Rate

USD $63,000.00/Hr.