Customer Care Advocate
Virtual Vocations Inc
Serving as the primary advocate for customers, the full-time Customer Care Advocate will deliver exceptional support across various digital channels, resolve inquiries with empathy and professionalism, and leverage AI tools to enhance customer experiences while working remotely. Key responsibilities Serve as the main point of contact for customer inquiries across voice, chat, SMS, email, and other digital channels Resolve customer issues with a focus on first-contact resolution and ensure timely follow-up and clear communication Utilize AI-enabled tools and data insights to improve productivity and enhance customer outcomes Required qualifications High school diploma or equivalent required 2+ years of experience in customer service, customer support, or related fields Ability to effectively use AI-enabled tools and manage multiple customer engagement channels Experience working across various technology platforms and systems simultaneously Demonstrated critical thinking and sound judgment in resolving customer issues
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Care Advocate in United States vacancy
$25.75 per hour
Title: Customer Care Advocate Department: Customer Service Union: OPEIU 29 Grade: 16 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status....SuggestedLocal area$70k - $120k
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or...SuggestedRemote workHire Standard Staffing
United States1 day ago- ...American Express in Alaska, USA is seeking a Customer Care Professional for a full-time, 8-hour shift. You will answer inquiries about client accounts in a fast-moving environment, assess data, and propose solutions that reinforce loyalty while adhering to quality standards...SuggestedFull timeRemote workShift work
American Express
Adak, Aleutians East County, AK1 day ago $40k - $50k
...: The ideal candidate will provide technical, professional customer support in a timely manner consistent with established policies,... ...and Prescription Drug Coverage ~ Spending accounts (HSA, Health Care FSA and Dependent Care FSA) ~ Paid Time Off and Holidays ~40...SuggestedPermanent employmentContract workRemote workWorldwideRegal Rexnord Corporation
United States4 days ago- Full Time Pay Rate : 80,000/yr Schedule: On-site, Monday through Friday Hours are 9 am - 5 pm. Position Summary We are seeking a detail-oriented and highly organized Legal Billing Coordinator to support the firm's billing and revenue cycle functions. The...SuggestedFull timeWork at officeMonday to Friday
Axelon
Oriskany, NY1 day ago - ...Customer Care Advocate The Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate...Contract workWork at officeFlexible hours
Excellus Health Plan
Rochester, NY3 days ago - Job Opportunities Accounting Intern (Fall 2026) Location: South San Francisco, California, USA Aerodynamics Manager Location: South San Francisco, California, USA Mechanical Design Engineer, Structures & Mechanisms Location: South San Francisco, California...Internship
ZipLine
Austin, TX12 hours ago - ...at least 3 days per week (Monday-Thursday), with flexibility to work remotely up to 2 days, including Friday. Position: Customer Care Advocate Location: Milwaukee, WI - HQ Remote Type: Hybrid (3 days in office, 2 days remote) Position Overview This role...Contract workWork at officeRemote workWorldwide3 days per week
Regal Rexnord Corporation
Milwaukee, WI3 days ago $41.6k
...The Team You Will Join On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous... ...a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real...Temporary workWork at officeLocal areaWorldwideMonday to FridayShift work3 days per weekMetLife
Warwick, RI3 days ago$20 per hour
...Position Title : Customer Care Advocate Location : 700 Quaker Ln, Warwick, RI - Onsite Training Training is Onsite (5-7 weeks) Pay Rate: $20.00/hour (W2) - Paid Weekly Assignment Length: 6+ Months (Extension possible based on performance, attendance, and...Weekly payWork at officeMonday to FridayShift workTailored Management
Warwick, RI4 days ago- ...Customer Care Advocate Are you a proactive problem-solver with a passion for supporting those who serve? Our client is seeking a dedicated Customer Care Advocate to champion the relocation journeys of our military service members. In this vital role, you will act as...Relocation
Randstad
Jacksonville, FL2 days ago $20 per hour
...9/8/26 Nesting: 9/9/26 - 9/22/26 After Training Hours: Monday-Friday 8:00am – 11:00pm EST Responsibilities Respond to customer requests via telephone, providing excellent service to the company's customers who have or are looking to obtain a Life insurance...Hourly payRemote workWork from homeMonday to FridayShift workAxelon
United States4 days ago- ...Customer Relationship Advocate Location: Dubuque (This position will report to the office in Dubuque) Department: Customer Care Employment Type: Full-Time Connect Communities. Grow Your Career. Make an Impact. At ImOn Communications, we’re more than a technology provider...Full timeWork at office
ImOn Communications
Dubuque, IA3 days ago $24 - $27 per hour
...healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and... ...of contact for a specific account or accounts. Responds to customer needs, concerns and complaints in a timely manner. Consults with...Hourly payContract workTemporary workWork at officeLocal areaFlexible hoursNight shiftAccendra Health
Houston, TX3 days ago$27.5 per hour
...Customer Care Advocate Reimbursement Specialist The Customer Care Advocate Reimbursement Specialist supports patients as they navigate complex insurance authorization processes for innovative medical technologies. This role combines prior authorization expertise, denial...Contract workTemporary workWork at officeMonday to Friday$21.48 per hour
...Customer Care Advocate The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. Has minimum necessary access to Protected Health Information (PHI) and Personally...Local area- ...Customer Care Advocate - Remote The primary position responsibilities will include, but are not limited to: Answer inbound calls and interact with customers to assist with a variety of inquiries and issues, including correcting errors and discrepancies on customers...Remote jobWork at officeWork from homeFlexible hoursWeekend workAfternoon shift
$15 - $16 per hour
...Call Center Advocate Harris & Harris is seeking motivated full time Call Center Advocates to service customers toll accounts. Location: Onsite in our Coppell, TX, office Salary... ...: At Harris & Harris, we truly care about each employee's health, wellness,...Hourly payFull timeWork at officeLocal areaMonday to FridayFlexible hoursDay shift- ...Customer Care Advocate Reports To: Supervisor, Customer Care Location: Milwaukee, Wisconsin (HQ) - OR - Florence, Kentucky Remote Type: Hybrid (3 days in office / 2 days remote) Scope Of Role The Customer Care Advocate serves as the primary contact for requests...Contract workWork experience placementWork at officeRemote workWorldwide
- ...Customer Care Advocate Software Guidance & Assistance, Inc., (SGA), is searching for Customer Care Advocates for a contract assignment with one of our premier insurance services clients. This position is remote in California. As a leader in insurance, MetLife never...Contract workWork at officeRemote workWork from homeHome office
- ...quality service to internal and external customers. The jobs core deliverables rely on delivering... ...more complex queries to the senior advocate or leadership in order to provide an effective... ...team to improve the quality of customer care Follows procedures to ensure adherence...Work at officeShift work
$20 per hour
...Job Description Job Description Customer Care Advocate Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As the voice of Carvana, you'll be revolutionizing the car-buying journey by making the process of buying...Hourly payFull timeShift workCarvana
Tempe, AZ29 days ago$10,000 per month
...Client Advocate The Client Advocate is a critical role for both VRC Operations and our Clients, reporting to the Vice President of Customer Care. The Client Advocate is responsible for building and preserving trusting relationships with key customers in the assigned...Summer workWork at office$17 per hour
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest... ...financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy....Hourly payFull timeSummer workLocal areaShift workWeekday work- The Customer Success Advocate (CSA) is responsible for providing and achieving outstanding customer service and total satisfaction with existing and prospective customers while building positive customer relationships to help enable development of new business opportunities...Full timeContract work
- A leading recruitment firm is seeking a Fully Remote Customer Service Advocate in Michigan. This role offers a 100% virtual work environment with flexible scheduling and a focus on work-life balance. Responsibilities include managing client calls, scheduling appointments...Remote workFlexible hours
srecruiting
Detroit, MI5 days ago $15.9 - $17 per hour
...A healthcare solutions provider in Raleigh, North Carolina, seeks an Individual Contributor to provide outstanding customer service and solutions to patients and healthcare providers. Key responsibilities include reviewing patient documentation and coordinating with local...Hourly payLocal areaRemote workAccendra Health
Raleigh, NC2 days ago- ...A financial technology company is seeking a Customer Support Specialist to assist customers with inquiries and issues. You will respond to calls, troubleshoot account problems, and manage documentation. The ideal candidate has 1-3 years of experience in customer support...Remote work
RedFynn Technologies
New York, NY1 day ago - ...Norton Healthcare, Inc. is seeking a Financial Counselor to deliver exceptional customer service as a liaison to patient registration, insurance verification and providers. The role focuses on interacting with patients and representatives to ensure timely reimbursement...
Norton Healthcare
Louisville, KY1 day ago - ...A leading customer engagement firm is seeking an Associate Customer Success Manager to serve as a customer advocate and trusted advisor. This entry-level role involves engaging with clients, understanding their challenges, and driving product adoption to ensure customer...
Verint Systems
Topeka, KS1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Advocate. Be the first to apply!
Related searches
- customer success advocate United States
- consumer advocate United States
- legal advocate United States
- customer care advocate United States
- domestic violence advocate United States
- customer experience advocate United States
- patient advocate United States
- special needs advocate United States
- family advocate United States
- advocate United States