Automotive Service Advisor - Serpentini Chrysler Dodge Jeep Ram

Automotive Service Writer (Service Advisor)

Serpentini Chrysler Jeep Dodge Ram of North Olmsted is currently looking to hire experienced Automotive Service Writers (Service Advisors). We are looking for individuals with a strong Customer Service / Sales background. Previous Service Advisor (ASM / Service Writer) experience is required. We are offering top pay ($60K - $100K+) and a comprehensive benefits package!

We are in the business of selling new and used vehicles and providing exceptional service to those vehicles. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. If you want to work for a successful organization where you can make a difference, then this is the place for you.

If selected, we offer:

• We offer top pay for qualified applicants! ($60K - $100K+)
• Benefits available include medical, dental, 401K & paid vacations!
• Paid training and development!
• Strong, supportive teamwork environment!

Primary responsibilities include, but are not limited to:

• Greet customers in a prompt and courteous manner.
• Schedule service appointments and collect vehicle information.
• Secure agreement from customer before repairs are done.
• Clearly explain the requested service on the repair order.
• Estimate the cost and time needed to do the repair.
• Advise customers on the proper care for their vehicle and the importance of proper maintenance.
• Communicate the need for additional service when needed, using a detailed explanation.
• Handle customer complaints and maintain high CSI.
• Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or time table for repairs.

Apply to this ad to submit your resume. Applications and correspondence will be conducted via email only. No phone calls please! All interviews will be held at:

Serpentini Chrysler Jeep Dodge Ram of North Olmsted

27500 Lorain Rd, North Olmsted, OH 44070

Automotive Service Writer / Service Advisor experience is required.

Equal Opportunity Employer. Applicants must be authorized to work in the US. Applicants must have a valid driver's license.

Requirements:

• Service Writer / Service Advisor Experience is Required
• Valid Driver's License
• Integrity, a Positive Attitude and a Strong Work Ethic Required
• Willing To Learn
• Be A Team Player
• Receptive To New Ideas