Chief Health Officer

Job Description

Great Lakes Bay Health Centers (GLBHC) is a community health center umbrella made up of 30+ locations throughout the Great Lakes Bay region and beyond. Most locations are set up to serve medically underserved populations, but our doors are open to anyone regardless of insurance or lack of insurance. The services provided are sensitive to the needs of the community, are not based on ability to pay, and are offered without regard to criteria such as race, religion, national origin, sexual orientation, or gender identity. Our federally qualified community health centers around Michigan offer a wide range of comprehensive high-quality care to thousands of patients. Simply put, we change peoples’ lives!

The Chief Health Officer Position

The Chief Health Officer (CHO) leads clinical operations across GLBHC, and is responsible for advancing clinical quality, safety, and patient outcomes across all care sites while ensuring compliance with federal, state, and payer requirements. The CHO serves as the senior clinical leader and a key member of the executive team, partnering closely with organizational leadership, the Board, and community stakeholders to drive performance, access, and long-term growth.

Key Responsibilities include:

Clinical Quality, Standards & Patient Care Delivery

• Lead the development, implementation, and continuous improvement of clinical standards, protocols, and workflows across all service lines to ensure high-quality, safe, and patient-centered care
• Oversee regular review and governance of clinical policies and procedures to maintain alignment with evidence-based practices and regulatory requirements
• Maintain an active clinical presence through direct patient care on a mutually agreed-upon schedule
• Provide clinical oversight for designated service areas, including responsibilities aligned with Clinical Laboratory Director and Physical Therapy leadership functions

Provider Performance, Leadership & Workforce Development

• Ensure timely completion and integrity of annual provider performance evaluations, incorporating productivity, quality, and patient satisfaction data
• Establish and maintain privileging standards in collaboration with clinical and operational leadership
• Mentor and develop clinical leaders, building a strong leadership pipeline across medical, dental, and behavioral health disciplines
• Lead provider leadership forums and all-provider meetings to drive alignment, communication, and accountability

Regulatory Compliance, Risk & Governance

• Ensure full compliance with Health Resources and Services Administration (HRSA) requirements, FQHC regulations, and all applicable clinical standards
• Partner with compliance and risk leadership through active participation in committees focused on quality, corporate compliance, and risk management
• Serve as a key liaison to the Board of Directors, including regular reporting and participation in governance committees such as policy and quality oversight
• Maintain readiness for audits, site visits, and accreditation processes

Operational, Financial & Value-Based Performance

• Monitor managed care and clinical performance data, driving corrective action and continuous improvement where needed
• Partner in the evaluation and execution of value-based care strategies, including quality incentive design and contract performance
• Collaborate with executive leadership to optimize provider productivity, staffing models, and operational efficiency across clinical sites

Strategic Leadership & Community Impact

• Contribute to both short- and long-term strategic planning, including clinical growth, service expansion, and workforce planning initiatives
• Support recruitment and retention strategies to ensure appropriate staffing levels and clinical capability across the organization
• Serve as a liaison between providers, administration, and external stakeholders, representing the organization in key partnerships and community initiatives

Experience, Skills & Abilities of the Chief Health Officer

Required:

• MD or DO from an accredited medical school
• Active, unrestricted license in the State of Michigan (or ability to obtain)
• Board Certification required
• Valid DEA license and current Basic Life Support (BLS) certification
• Demonstrated clinical leadership experience, ideally within an FQHC or community health setting

Preferred:

• Prior experience in a Chief Medical Officer, Chief Health Officer, or Medical Director capacity
• Strong familiarity with HRSA requirements, UDS reporting, and value-based care models
• Proven ability to lead multidisciplinary teams and improve clinical quality outcomes

Compensation, Benefits & Structure of the Chief Health Officer

This position is full time and permanent and includes a competitive compensation structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in our Saginaw, MI office with occasional off-site travel to various GLBHC offices as required.

The Recruitment Process for the Chief Health Officer

The recruitment process will include a mixture of preliminary phone screens, web-based (or in-person) interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with GLBHC’s mission, passion, and guiding principles.

Great Lakes Bay Health Centers is an Equal Opportunity Employer! Our goal is to attract an inclusive team of employees, including but not limited to people of color, women, people with disabilities, military veterans, and members of the LGBTQ+ community.