Assistant General Manager - Oak Brook

About Us:

Step into Next Health, where innovation meets longevity. Established over 9 years ago, we have flourished into the leader source of functional medicine and wellness throughout the United States, fueled by an unstoppable mission to advance health optimization and longevity. We are not just leaders in health optimization; we are pioneers!

At Next Health, our mission is more than a statement; it is a promise to transform lives. Through groundbreaking functional medicine practices, we empower individuals to unlock their fullest potential, enhancing their vitality and well-being. With a relentless dedication to leveraging the latest advancements, we guide our clients in taking their health to the next level!

Your Impact

Assistant General Manager will aid the execution of smooth and efficient operational procedures within all departments, enabling Next Health to provide the highest level of customer service and achieve financial success.

Job Description

As Assistant General Manager, your responsibilities will include:

- In absence of GM execution of daily huddles to set the tone and expectations for the day.

- Manages and implements Next Health labor policies, procedures, and guidelines, which include meal and rest breaks, efficient flow of the space, FOH to BOH procedures, and safety regulations.

- Manages multiple aspects of inventory control and datasheets, payroll budget, weekly bank deposits, shift coverage, and general facility maintenance.

- Educates staff on proper company policies and procedures.

- Works closely with GM to provide full operational coverage.

- Stays up to date on legal compliance and safety regulations and evolving safety measures.

- AGM provides location-specific self-generated business in partnership with GM.

- Holds self and others to the highest level of professionalism in line with Next Health standards.

- Facilitates continued education for self and other employees.

- The AGM adheres to all general safety procedures and properly responds to emergency situations including fire, disaster, and clinical emergencies.

- Takes personal responsibility to ensure a positive customer-centric environment and ensure all customer issues are resolved expeditiously.

- Oversees presentation and maintenance of the facility to ensure everything is aesthetically pleasing, in proper working order and all maintenance issues are resolved expeditiously.

- Ensures the team proactively utilizes downtime.

- Holds all staff members accountable to their responsibilities and in alignment with GM, to provide positive affirmations, performance coaching, and disciplinary actions when necessary.

- Ad hoc responsibilities as needed.

What to Expect / What You'll Do

- Lead and manage the daily operations of the healthcare facility

- Support the management of staff, including physicians, nurses, and administrative staff

- Ensure that all patient care and services meet or exceed regulatory and industry standards

- Support the management of budgets to ensure the financial sustainability of the facility

- Collaborate with other leaders in the company to develop and execute strategic plans

- Build and maintain strong relationships with patients, healthcare providers, and community stakeholders

- Ensure that the facility maintains a safe and secure environment for all patients and staff

What You'll Bring

- Bachelor's degree in Healthcare Administration, Business Administration, or related field (Master's degree preferred)

- 3+ years of experience in healthcare or hospitality management, preferably in a clinical setting

- Demonstrated ability to lead and manage a team of healthcare professionals

- Strong financial management skills and experience with budgeting and forecasting

- Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, healthcare providers, and community stakeholders

- Knowledge of healthcare regulations and industry standards

- Excellent interpersonal and organizational skills.

- Ability to work independently and as a team player.

- Possesses self-initiative and motivation.

- Ability to identify, troubleshoot, and resolve internal & external conflicts.

- Ability to work with peers, supervisors, patients, and physicians.

- Amazing customer service skills.

- Command of the English language, both verbal and written.

- Inherent outgoing and friendly personality. Ability to proactively identify & resolve operational issues before they arise.

- Tech-savvy and resourceful.

Our Culture & Perks

We're a patient-centered healthcare facility with a culture that values excellence, compassion, and teamwork. We offer:

- OUTSTANDING compensation package available!

- Exciting GROWTH prospects for advancement as we expand our operations!

- A supportive and inclusive work environment

- Meaningful work that makes a difference for our patients

- Performance Based Bonuses

- Healthcare coverage

- 401(k) retirement savings plan

- Paid Time Off

- Employee discounts

- Training and development

- Wellness resources

Expected Compensation

$60,000 - $66,000/annual salary + benefits

Pay offered may vary depending on multiple individualized factors, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Next Health is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.