Hotel General Manager, Hurricane, WV

Job Description

Job Description

Job Summary:
The Hotel General Manager in Hurricane, WV is responsible for overseeing all aspects of operations at our hospitality/restaurant establishment. This is an individual contributor role that requires strong leadership skills, a keen attention to detail, and a passion for delivering exceptional customer service. The GM will work closely with the corporate team to ensure the success and profitability of the property.

Compensation & Benefits:
This is a full-time, salaried position with a competitive compensation package of $50,000 to $90,000 per year, paid biweekly. The package also includes possible bonus opportunities of an additional $15,000-$20,0000; and benefits such as a health benefit package, paid time off, and opportunities for career growth within the company.

Responsibilities:
- Develop and execute strategic plans to achieve business objectives and financial goals set by the corporate team
- Oversee the day-to-day operations of the hotel, including front desk, housekeeping, maintenance, food and beverage, and other departments
- Ensure high levels of guest satisfaction and maintain excellent customer service standards
- Develop and maintain relationships with key stakeholders, including guests, suppliers, and the local community
- Manage and control expenses within budget guidelines to maximize profitability
- Recruit, train, and manage a team of employees, providing support and guidance as needed
- Conduct regular staff meetings and performance evaluations to assess and improve employee performance
- Review financial reports and implement strategies to improve revenue and reduce expenses
- Ensure compliance with all hotel policies, procedures, and regulations
- Maintain a high standard of cleanliness, safety, and maintenance throughout the property
- Address and resolve any guest complaints or issues promptly and to their satisfaction
- Stay current on industry trends and make recommendations for improvement to drive business growth

Requirements:
- Bachelor's degree in Hospitality Management or related field preferred
- Minimum of 2 years of experience in a hotel management role, preferably in a similar market
- Strong leadership skills with the ability to motivate and manage a diverse team
- Proven track record of achieving financial objectives and driving business growth
- Excellent communication and interpersonal skills
- Knowledgeable of hotel software and reservation systems
- Ability to work flexible hours, including weekends and holidays as needed
- Must be able to lift and carry up to 50 pounds and stand for extended periods
- Valid driver's license and reliable transportation

EEOC statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.