Regional Manager
Fortify
We are not just opening new offices. We are building something meaningful, one market at a time. As a Regional Manager atInsurcomm, you are the person whotakesraw potential and turns it into a thriving, multi-location operation. You have full P&L accountability for your region, you build and lead the teams that deliver the work, and you forge the relationships that drive sustained growth. InsurcommRestoration delivers complete restoration, reconstruction, and emergencyresponseyou can rely on when everything needs to go right. For more than 30 years, we have helped property owners, facility teams, and communities recover from fire, water, mold, storms, and environmental hazards. As part of Fortify Companies, we are part of something bigger: a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, andrebuild. Backed by Summit Partners, we have the resources and reach to grow rapidly while staying rootedin serviceexcellence. This is a greenfield role. You willestablishand scale 3 to 6 service locations across your region, making the strategic and operational decisions thatdeterminehow fast and how well we grow. This is not a role for someone looking tomaintainthe status quo. This is for a builder. Essential Functions & Responsibilities Strategic Growth & Expansion Drive strategic expansion and organic growth across 3 to 6 service locations within the assigned region Identifymarket opportunities and lead regional business development initiatives that build long-term pipeline Develop and execute operational plans aligned withFortify'svalues, growthobjectives, and financial targets Operations & Service Excellence Oversee day-to-day operations across all locations,maintaininghigh standardsin service delivery, safety, and compliance Implement best practices tooptimizeoperational efficiency and manage operating expenses within budget LeverageInsurcomm'sshared technology platform to deliver consistent customer experiences from first call through final walkthrough Ensure every location meets theInsurcommpromise:clear communication, no surprises, and dependable outcomes Team Leadership & Culture Lead, mentor, and develop local leadership teams to build a culture of accountability, performance, and service heart Promote cross-functional collaboration between branch operations and corporate support functions Model the player-coach mentality: willing to roll up your sleeves alongside your team when the work demands it Hold the team toInsurcommbrand standards in every client, partner, and community interaction Financial Performance Carry full P&L accountability for the region, including budgeting, forecasting, and financial performance reporting Monitor key performance indicators across locations and implement corrective actions as needed Manage job-level profitability, overhead allocation, and labor costs in coordination with corporate finance Business Development & Partnerships Recruit, develop, and lead Business Development teams to execute the regional go-to-market strategy Build andmaintainrelationships with key referral sources including insurance carriers, property managers, and commercial accounts Partner with Corporate Marketing to share local market insights and execute regional campaigns that drive lead generation and brand awareness RepresentInsurcommat local, regional, and national industry trade shows and conferences Education Bachelor's degree in business, operations management, ora relatedfield preferred. Equivalent experience in lieu of degree will be considered. Experience 8 to 15 years of leadership experience in restoration, construction, disaster recovery, or related property services such as HVAC or waterproofing Proven success in multi-site operations, organic growth, and cross-functional leadership Demonstrated ability to build and execute a go-to-market strategy targeting key referral partners across local and regional markets Strong financial acumen with experience managing budgets, forecasts, and job-level profitability models Technical Skills Comfort with shared technology platforms and field management software Valid driver's license with a clean driving record Skills & Competencies Strategic mindset with the ability to shift between high-level vision and hands-on execution Executive-level communication and leadership presence with clients, partners, and internal teams Entrepreneurial drive and comfortoperatingin fast-moving, ambiguous environments Willingness to travel up to 75% within the assigned region; occasional national travel Preferred Qualifications Prior experience opening a greenfield market or launching a new branch from the ground up Established network of insurance carrier, property manager, or commercial account relationships in the region Familiarity with TPA/program business models and the restoration insurance ecosystem Experienceoperatingwithin a PE-backed or high-growth company environment Success Metrics Performance in this role will be measured by: Revenue attainment against regional P&L targets Number of locations opened and ramped to operational maturity on plan Gross margin and job-level profitability across the region Pipeline volume, close rate, and referral partner growth Team retention, development progression, and leadership bench strength Customer satisfaction and net promoter scores across locations #J-18808-Ljbffr
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