Quality Engineer

Quality EngineerThe ideal candidate for the Quality Engineer role will help strengthen and sustain quality performance in a plastic extrusion manufacturing environment supporting extrusion profile products. The Quality Engineer should be passionate about helping the Company design and improve its quality control systems to meet our customers' needs. Engineered Profiles has an intense operational focus on safety, quality, delivery, cost, and technology and utilizes excellence in these areas to compete and win in the marketplace. The Company's track record of sales growth and promoting engineers from within the quality department to other roles in the Company has led to the need to add to our team.The Company's mission is to be irresistible to its customers, employees, and community. In fulfilling this mission, the Company highly values employee engagement and strives to promote a culture of team and individual success, while maintaining a healthy work-life balance. The successful candidate must promote positivity and reinforce our culture and values in daily interactions with employees and vendors.Essential Duties and Responsibilities:Monitor and audit process controls for plastic extrusion operations, including critical product and process characteristics for extrusion profile production.Lead investigations for internal nonconformances and customer complaints using structured root cause analysis, containment, corrective action, and verification of effectiveness.Manage customer quality communication, including complaint response, status updates, corrective action reporting, and follow-up to ensure timely closure.Apply the PDCA cycle to drive continuous improvement projects that reduce scrap, rework, variation, and recurring quality issues.Work closely with manufacturing management, supervision, operators, maintenance, tooling, and engineering to resolve process-related quality concerns.Develop, maintain, and improve quality system documentation, control plans, inspection criteria, work instructions, and process-control records.Create, review, maintain, and verify packaging instructions to ensure finished products are packed, labeled, protected, and shipped according to customer and internal quality requirements.Review inspection and production data to identify trends, process drift, recurring defects, and improvement opportunities.Support training of manufacturing personnel on shop floor quality expectations, inspection methods, documentation requirements, and reaction plans.Participate in new product launches, process changes, trials, validations, and customer-specific quality requirements.Maintain effective working relationships across departments and perform other duties as assigned by the Quality Manager.Skills, Qualifications, Education and/or Relevant Experience:Required:Bachelor's degree in engineering, Quality, Manufacturing, Plastics, Industrial Technology, or a related technical discipline.Minimum 3–5 years of experience in quality engineering, process quality, or quality systems within a manufacturing environment.Hands-on experience with process controls, inspection methods, nonconformance management, corrective action, and customer complaint resolution.Ability to analyze production and quality data, identify trends, determine root cause, and implement sustainable corrective actions.Strong written and verbal communication skills, including the ability to communicate professionally with customers and internal stakeholders.Strong computer skills, including Microsoft Word, Excel, Outlook, and the ability to work with ERP, database, or quality management systems.Work schedule flexibility, with advance notice, to accommodate the needs of the business.Ability to wear required personal protective equipment (PPE).Preferred:Experience in plastic extrusion, profile extrusion, or a related plastics manufacturing process.Working knowledge of Statistical Process Control, capability studies, MSA/Gage R&R, and basic statistical analysis tools such as Minitab.Experience with structured problem-solving methods such as 5 Why, Fishbone/Ishikawa, 8D, CAPA, and PDCA.Experience reading customer specifications, part prints, tolerances, inspection plans, and quality requirements.Customer audits, internal audits, document control, and quality management system requirements.Experience with standard measurement equipment such as calipers, micrometers, gauges, spectrophotometers, and profile measurement systems.AutoCAD or 2D drawing review experience is a plus.Experience using generative AI tools in a business setting.Desired Traits:Strong interpersonal skills with the ability to communicate effectively with customers, production teams, technical staff, and management.Hands-on, shop-floor oriented approach with the ability to understand process conditions and translate observations into practical quality improvements.Excellent problem-solving ability, attention to detail, and willingness to use data to make decisions.Self-directed, motivated, and able to manage multiple priorities in a fast-paced, 24/7 manufacturing environment.Precise and professional written and oral communication, including the ability to explain quality issues, corrective actions, and improvement plans clearly and persuasively.Engineered Profiles LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws.