Mail Clerk
US Department of Veterans Affairs
Job Title: Mail Clerk
Duties include, but are not limited to:
- Performs a variety of clerical and administrative duties concerned with incoming and outgoing mail processing, mail equipment operation, pickup and delivery of interoffice mail, file maintenance, telephone operator, patient information and duplication equipment.
- Receives all facility mail from external sources, e.g., US Postal Service (USPS), FedEx, and UPS.
- Receipts and handles hazardous and/or perishable materials, urgent and sensitive documents (e.g., Express Mail, Priority Mail, etc.) varies among the different carriers but generally requires employee signature acknowledging receipts.
- Refuses mail pieces where packing, labeling, endorsements or addressing is so insufficient as to hinder or delay delivery.
- Assesses all incoming mail for potentially harmful or dangerous situations (e.g., Anthrax, incendiary, or explosive materials etc.).
- Determines the most cost-effective method for the duplication of originals, within guidelines provided by management.
- Responsible for the operation and maintenance of all equipment assigned to the unit.
- Maintains reproduction log and provides weekly productivity statistics.
- Performs routine maintenance on machine daily and cleans machinery when necessary to ensure maximum operating efficiency, to correct deficiencies and to minimize "down time".
- Responsible for all aspects of reproduction services including copying, collating, and fastening all copies as requested.
- Assesses urgency and sensitivity of incoming Federal Express Mail, Priority Mail, overnight deliveries, hazardous and perishable materials for proper handling and delivery.
- Generates daily, weekly, and monthly workload reports from automated mail processing equipment.
Work Schedule: Monday - Friday, 7:00am - 3:30pm, subject to change based on the needs of the facility
Virtual: This is not a virtual position.
Position Description/PD#: Mail Clerk/ PD06190A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Physical Requirements: The work involves extended periods of standing and walking, lifting items up to 60 pounds, bending, stopping, and pushing carts. May need to utilize a pallet jack to move palletized copy paper and bulk mails. The position requires good eyesight, and prolonged sitting to process calls or perform administrative tasks. Since calls are of varying difficulty and received at a rapid pace the tempo of pressure creates unusual demands on the operator. The position requires the operation of a van on the facility grounds and a motor vehicle to provide messenger service off facility grounds. The mental stress is much more demanding than the physical stress because of the split decisions that must be made as a police or fire alarm activates, telephones ring, and radio communication requesting instructions or information. The telephone operator must have a keen sense of hearing in responding to numerous audible/visual signals of wire communication receivers, and occasionally weak radio transmissions or signals.
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