Catering Sales Manager

Job Description

Job Description

For those who seek the best, there's only Stein.

Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination.

Why work for the best?

The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.

We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters.

Position Title:

Catering Sales Manager

Department:

Sales & Marketing

Reports To:

Director of Catering and Event Services

Supervises:

Catering Service Manager

Level:

Manager

Position Summary

The Catering Sales Manager will be responsible for expanding Stein Collection’s banquet revenue by selling and coordinating all aspects of wedding, social, and meeting business not associated with Group Sales bookings. The Catering Sales Manager provides the standards required to achieve superior customer service within budgeted guidelines.

Compensation : 

$70,000 annually + Incentive

Essential Functions

• Solicit banquet and catering business through sales calls and marketing initiatives, utilizing the SELMCS Delphi database of accounts and conducting in-person sales calls in Park City, Salt Lake City, and surrounding cities.
• Coordinate all aspects of social events, weddings, and business meetings with fewer than ten guest rooms.
• Act as a liaison between operational staff and guests.
• Coordinate with the banquet department to maximize the use of available function space.
• Prepare and distribute relevant banquet event orders ten days in advance.
• Identify potential clients and coordinate with Marketing and Sales.
• Organize and monitor the Delphi daily calendar to maintain current information and blocked space.
• Complete guest correspondence, including contracts, confirmations, thank-you letters, and inquiries, efficiently and promptly.
• Oversee the preparation and distribution of daily function summaries, ten-day function summaries, change orders, cancellation orders, and revised banquet event orders.
• Work closely with the Sales and Reservations teams on wedding room-block management.
• Merchandise catering menus and provide technical support to clients.
• Maintain filing, tracing, and client details.
• Produce a monthly lost-business report.
• Consult with the necessary Food and Beverage operational staff to provide special menus and services.
• Strengthen networking relationships with other local properties and businesses.
• Report guest comments to the Food and Beverage Director.
• Obtain guarantees within 48 hours of all coordinated functions.
• Maintain accurate records of billing and deposit information.
• Monitor the presentation and service of coordinated functions, and ensure the client is introduced to operational management and staff.
• Achieve and exceed required standards of customer service.
• Attend all relevant functions, ensuring that all details are correct and that clients have been introduced to the operational supervisor.
• Demonstrate knowledge of Food and Beverage service, seating and table arrangements, lighting, and audiovisual equipment.
• Demonstrate knowledge of the physical requirements and operational restrictions of Stein Collection hotels as they relate to functions.
• Control and analyze the quality levels of products and services related to functions.

Qualifications

• College degree or equivalent educational experience.
• Minimum of three years of catering experience, with a strong emphasis on wedding sales and service.
• Availability to work weekends and holidays as the event schedule requires.
• Luxury hotel experience preferred.
• Thorough knowledge of food and beverage fundamentals, wedding management, menu planning, and event coordination.
• Excellent communication skills.
• Extreme attention to detail.
• Professional appearance and deportment.

Stein Collection offers:

• Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more
• Competitive wages and bonus plans to recognize your dedication and service with us
• Chef prepared meals daily in our cafeteria, at no cost to you
• On site heated garage for employee parking - a great perk in winter!
• Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
• Flexible schedules and time off policies to accommodate family, school, and other activities
• Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoth, Real SL, and Salt Lake Bees
• Monthly team member appreciation events and recognition programs
• Hotel room, spa, dining, shopping, ski/snowboard rental discounts available

We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.