Insurance Agency Customer Service Rep

$40k - $60k

Paula Simmons Country Financial

Job Description

Since launching from scratch in 2002, Paula Simmons COUNTRY Financial has grown to serve over 1,600 households with a reputation for excellence, integrity, and precision. We take pride in doing things right the first time and providing personalized insurance solutions with care and expertise. Our small, close-knit team operates like family. Each person plays a critical role, and every contribution is valued. Led by a Hall of Fame agent with a 24-year streak of top honors, our office is a place where high standards meet genuine heart.

We are seeking a dedicated Insurance Customer Service Representative to join our team. This role involves direct client interaction, policy servicing, and supporting office operations with precision and care. Its ideal for someone who wants meaningful work in a respectful, well-run office where their efforts truly matter.

Base salary of $40,000 to $60,000 per year, based on experience
Performance bonuses
Retirement plan
Monday through Friday schedule
Career growth and training under a nationally recognized agent

If you're looking for a place to belong, contribute, and grow. Apply today!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Responsibilities

Optimize insurance policies to enhance customer retention
Answer incoming calls and assist clients with questions and service needs
Process policy changes across auto, home, life, commercial, and financial lines
Handle billing inquiries, payments, and late payment follow-up
Maintain office organization, including filing, printing, and light cleaning
Learn and use multiple software programs accurately and efficiently

Requirements

Friendly, clear communicator who can stay calm under pressure
Patient and empathetic, yet confident when handling collections or difficult conversations
Dependable, consistent, and detail-oriented
Willing to learn and grow into more advanced roles
Comfortable with technology and administrative tasks
Positive attitude and professional demeanor
Insurance Agency Experience a plus

Apply

Vacancy posted 29 days ago

Similar jobs that could be interesting for youBased on the Insurance Agency Customer Service Rep in Edwardsville, IL vacancy

Receptionist
...Receptionist - State Farm Agent Team Member Mike Halloran - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent...
Suggested
Hourly pay
Work at office
Flexible hours
Mike Halloran - State Farm Agent
Collinsville, IL
4 days ago
Receptionist - State Farm Agent Team Member
...Receptionist - State Farm Agent Team Member Mike Halloran - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent...
Suggested
Hourly pay
Work at office
Flexible hours
Mike Halloran - State Farm Agent
Collinsville, IL
1 day ago
Customer Service Rep
$15 - $16 per hour
...Title: Customer Service Rep Job Description: Job Overview The Powered Industrial Truck (PIT) Operator will be responsible for safely operating forklifts. Roles & Responsibilities To perform this job successfully and safely, an individual must...
Suggested
Hourly pay
Shift work
SBM Management Services
Edwardsville, IL
5 days ago
Sales Coordinator Remote
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...
Suggested
Remote job
Work from home
Flexible hours
HMG Careers
Glen Carbon, IL
more than 2 months ago
Office Assistant
...In a professional manner, greets and directs patients and visitors that enter the facility. Provides general information about services available to all patients and visitors. Checks DAR frequently and monitors waiting room to ensure all patients have been accounted...
Suggested
Work at office
Cancer Care Specialists Of Illinois
Maryville, IL
1 day ago
Front Desk Receptionist
...Benefits: 401(k) 401(k) matching Health insurance Opportunity for advancement Progressive, professional Endodontic Specialist... ...candidate would have dental knowledge with experience, customer service experience, multi phone line experience, as well as strong...
Full time
Work at office
Monday to Friday
Endodontics of Springfield, LLC
Glen Carbon, IL
1 day ago
Sales Consultant
$75k - $90k
...Description Job Title: Field Sales Consultant Company: Meier Insurance Agency Department: Sales About Us: At Meier Insurance... ...insurance, delivering innovative solutions and exceptional service to our clients. As we continue to grow, we're looking for an...
Weekly pay
Full time
Work experience placement
Monday to Friday
Weekend work
Andrew Meier Inc.
Edwardsville, IL
27 days ago
Customer Service Specialist
...you someone who thrives on solving problems , building strong customer relationships, and being the go‑to expert others rely on? Do... ...re looking for an energetic, customer‑obsessed Senior Customer Service Specialist to support our Sales team and a portfolio of key customers...
PPC Flex
Edwardsville, IL
10 days ago
Account Representative - State Farm Agent Team Member
$50k - $70k
...Your Career? Are you outgoing and customer-focused? Do you enjoy working with the... ...Farm agents market only State Farm insurance and financial service products. Responsibilities Establish... ...for advancement within my agency Requirements Interest in...
For contractors
Work at office
Flexible hours
Tom Chouinard - State Farm Agent
Maryville, IL
2 days ago
Sales Representative Entry Level
$75k - $90k
...RepresentativeEntry -Level Company: Meier Agency Industry: Sales Employment Type:... ...Willingness to learn about the insurance industry, insurance programs, and state... ...programs; experience working in customer service is beneficial Candidates must have or...
Weekly pay
Full time
Work experience placement
Work at office
Monday to Friday
Flexible hours
Weekend work
Andrew Meier Inc.
Edwardsville, IL
27 days ago
Office Support Clerk
...trained highly qualified, dedicated, and energetic attorneys and staff. Our clients expect and receive the highest level of individual service, creative problem solving, strategic thinking, and sound judgment. High expectations of our staff offer the opportunity to make a...
Work at office
Immediate start
Flexible hours
Heplerbroom Llc
Edwardsville, IL
12 days ago
Representative District Sales
...a safe, secure and healthy environment by adhering to Company/Customer safety and quality standards and practices and to legal regulations... ...opportunity costs to maximize profitability of the company’s service offerings • Delivers presentations of the company’s value...
Work at office
Local area
Monday to Friday
Team Industrial Services, Inc.
Edwardsville, IL
2 days ago
Insurance Account Representative - State Farm Agent Team Member
$45k - $65k
...at our long-standing State Farm agency in Maryville, IL, where exceptional customer support and extensive expertise have... ...seeking a rewarding career in insurance. We're on the lookout for... ...State Farm insurance and financial service products, providing ample...
Hourly pay
For contractors
Work at office
Flexible hours
State Farm
Maryville, IL
5 days ago
Customer Service Sales Representative
...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...
Weekly pay
Full time
Local area
Remote work
Work from home
Zuzick & Associates
Edwardsville, IL
2 days ago
Sales Representative B2B
$110k
...leading software to the automotive industry ~ Ongoing Sales Support, Product Support, and Marketing Materials ~ Assigned Territory - rep must live in or near their territory ~ New Rep Bonus: Up to $22,000 in bonus money (on top of commissions) within the first 4...
For contractors
Live in
Flexible hours
Mitchell 1/ division of Snap-on Tools
Edwardsville, IL
6 days ago
LHWS Sales Rep
$75k - $100k
...average of $75-100k+ in the first year…Our top rep earned $250k in 2024!! Weekly Pay – We... ...: ~ Meet with prospective customers using established sales methodology to educate... ...Commitment to an outstanding customer service experience from beginning to end Minimum...
Weekly pay
Local area
Work from home
LeafHome
Edwardsville, IL
more than 2 months ago
Client Services Representative
...Client Services Representative Wealth & Planning The Client Service Associate (CSA) is an... ...and Responsibilities Provide exceptional customer service to clients in person, by phone,... ...appointed through LPL Financial and applicable insurance carriers as required for the role....
Work at office
Local area
Bank of Springfield
Glen Carbon, IL
3 days ago
CUSTOMER SERVICE REP
...Store Customer Service Rep We are seeking a dedicated Customer Service Representative to join our team in Bethalto, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring customer satisfaction and maintaining our...
Shift work
Weekend work
Domino's Pizza LLC
Bethalto, IL
4 days ago
Receptionist/File Clerk
...callers to the appropriate party. Receive, sort, and forward incoming mail. Coordinate the pick-up and delivery of express mail services. Assist with ordering breakroom and office supplies. Assist with related clerical duties such as data entry, photocopying,...
Full time
Work at office
Local area
Immediate start
Flexible hours
MG+M The Law Firm
Edwardsville, IL
2 days ago
Flexible, Part-time Customer Service/Sales Representative
...long term, the sales, networking, & communication skills they build are needed for any field. Flexible Scheduling – We help our reps create a schedule that works best for them. Some work as much as possible, some work part-time, and many others choose to earn extra...
Weekly pay
Extra income
Temporary work
Part time
Work from home
Flexible hours
Vector Marketing
Edwardsville, IL
2 days ago
Customer Service Representative
...Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose... ...all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and...
Weekly pay
Work at office
Immediate start
Caliber
Glen Carbon, IL
2 days ago
Retail Sales Associate
$15 - $15.4 per hour
...transforming homes worldwide. With our customer base continuously growing, we are expanding... ...that rewards for delivering world-class service and delighting our guests. Provide... ...health, dental benefits, and vision insurance ~ Employee Discount from 10% - 30%...
Hourly pay
Minimum wage
Live in
Worldwide
The Dufresne Spencer Group, LLC
Edwardsville, IL
5 days ago
Customer Service Representative
$16 - $20 per hour
...Customer Service Representative FASTSIGNS #104401 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative...
Hourly pay
FastSigns
Glen Carbon, IL
2 days ago
Customer Service Associate I
...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every... ...being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program Retirement...
Contract work
Part time
Local area
Dollar Tree
Edwardsville, IL
1 day ago
Remote Paid Panel Customer Service Representative Agent Welcome
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...
Part time
Casual work
Remote work
Flexible hours
AFG
Edwardsville, IL
2 days ago
Full Time - Sales Associate - Outside Lawn & Garden - Day
$15 - $15.6 per hour
**Your Impact at Lowe's** As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to... ...your well-being a priority with multiple top-tier **health insurance options.** + Explore educational opportunities with Lowe's *...
Hourly pay
Full time
Part time
Local area
Flexible hours
Lowe's
Glen Carbon, IL
4 days ago
Retail Sales Associate
$16 - $21 per hour
...using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. Learn and uncover... ...dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft...
Hourly pay
Full time
Temporary work
Work experience placement
Summer work
Immediate start
Shift work
Weekend work
Afternoon shift
Verizon
Edwardsville, IL
1 day ago
Sales Associate - Spencer's
$15 - $15.25 per hour
...and Benefits subject to qualifications and eligibility. Brand: Spencer's ?The Sales Associate is responsible for maintaining Guest Services as per Company Standard. The Sales Associate will support the Store Management Team by generating sales, conducting housekeeping,...
Hourly pay
Local area
Spencer Gifts
Glen Carbon, IL
4 days ago
Customer Service Representative
$20.25 per hour
...Now hiring for a Customer Service Representative Location: Edwardsville, IL Pay Rate: $20.25 per hour Shift: 11... ...medical, dental, and vision coverage. Life and Disability Insurance for added peace of mind. Optional 401(k) Plan to help...
Hourly pay
Weekly pay
For contractors
Work at office
Local area
Immediate start
Shift work
Staffmark Group
Edwardsville, IL
4 days ago
Walgreens - Customer Service Associate $16-$19/hr
$16 - $19 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations.... ...eligible for benefits including health, dental, and vision insurance, 401(k) with company match, paid time off, employee discount...
Hourly pay
Full time
Part time
Shift work
Night shift
Weekend work
Walgreens
Edwardsville, IL
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Insurance Agency Customer Service Rep. Be the first to apply!