Sales Development Representative

Job Description

Role: Sales Development Representative (Delegate Sales Representative)

Company: CMP

Location: Hybrid - Office in Midtown NY (must reside in NY, NJ, or CT)

Compensation: $50-55k base plus uncapped commission w/ year 1 average OTE of $75k

Customer contact is changing fast. Leaders are under pressure to adapt, and providers are racing to prove their value.

At CMP, we are the only research company dedicated to customer contact, giving the industry the clarity, credibility, and direction it needs to keep pace with change. We are grounded in independent research, amplified through industry-leading events, and strengthened by the content and communities we’ve built over decades. Our trusted benchmarks, actionable insight, and meaningful connections power every corner of the field with confidence. Everything the industry needs to move forward, all in one place.

The Role

We are looking for an ambitious and driven Delegate Sales Representative to help us grow our Exchange events portfolio! This autonomous role requires cultivating relationships with senior-level practitioners within the customer experience field, to build interest and attendance for our B2B Exchanges. In this role, you will be identifying and connecting with senior-level practitioners through cold calls, marketing generated leads ,LinkedIn, social media approaches, and email campaigns.

CMP is a 2026 winner of The Best Companies to sell for award for a third year in a row! (-best-companies-to-sell-for#60Best).

Responsibilities:

• Identify senior-level practitioners to enroll in our portfolio of networking events.
• Follow up with marketing-generated leads to qualify sales opportunities and move them through the sales funnel.
• Initiate contact with Executives through prospecting efforts such as cold calling, email outreach, and social selling.
• Manage all aspects of the sales process including account research, outreach, pipeline management, and closing.
• Build and maintain relationships with existing customers through continued engagement and outreach.
• Grow our internal database by sourcing contact details from data platforms such as Seamless.AI and LinkedIn Sales Navigator
• Maintain and update pipeline through the use of HubSpot
• Meet/exceed KPIs by maintaining expected activity and outreach metrics.
• Develop an acute understanding and general awareness of the key industries you are selling into.
• Understand and keep up to date with industry trends and competitive landscape knowledge.

Qualifications:

• Bachelor’s Degree required.
• 1+ years of professional experience in sales, recruitment, customer service, and/or event marketing preferred.
• Candidates must have strong communication skills and thrive in a results-oriented, fast-paced environment.
• Ability to work in both office and remote environments.
• Must have exceptional time management skills and work ethic.

In addition, our ideal candidate is:

• Intellectually astute; someone who will enjoy the challenge of researching complex industry trends and translating them into sales stories.
• Passionate and driven; a self-motivated individual with big aspirations for personal and career growth, who proactively suggests ideas throughout the organization.
• An entrepreneurial and hardworking individual contributor who can also thrive in a collaborative team-driven organization.
• An analytical thinker who can create outside-the-box approaches to connect with senior-level practitioners.
• Detail-oriented with a commitment to high-quality results.
• Interested in taking ownership of your work and energized by problem-solving and a desire to be a top performer.
• A strong communicator who is looking to grow their network of senior-level practitioners to create a community-driven approach to engage and retain a portfolio of clients.

Benefits:

• A hybrid work environment with access to our Midtown office.
• Generous PTO, sick days, well-being days package.
• Comprehensive benefits package including medical, dental, vision, FSA/HSA, commuter benefits, and 401K.
• Ongoing team training and individual development programs.
• Supportive and transparent pathway for career progression upwards and across departments.
• Flexible work hours.

Privacy Notice:

CMP collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). See our privacy notice for further details:

Non-Discrimination:

We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.